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Bank boss is sorry that you're mad, not sorry he said it.
precisely! he’s only sorry you know how he thinks. the reality is he means it and would take every opportunity he can to squeeze and optimise away human labour for his own benefit
I think you can report someone apologized, but cannot attest to their internal mental state enough to impartially report that they're sorry.
These articles always make me think of the South Park BP Oil episode. "We're sorry. So sorry..."
Stories like these really help highlight how bad the bubble some people surround themselves with. Imagine being so out of touch you describe another human being as "lower value human capital".
By the way, these are the people who techno-optimists believe are going to take care of you in the post labor future.
"lower value human capital"

There you have his admission of what he really thinks of his employees even after layoffs.

Some may accept his apology, but I don't think the internet will.

Make that of what you will.

I don't live on that side of the pond, but let's hope tar and feather futures see an uptick.
this guy doesn’t do optics. you don’t say shit like that even if it’s what you believe. most people can’t handle that level of detachment from human labour. it’s too impersonal. viewed as cruel even. even if he’s that detached he has to maintain a level of innocence to keep his workers compliant