Dealership revoked offer to buy back customer's BMW, blaming wayward AI chatbot (cbc.ca)

Is it legally or ethically much different than the old "Sorry, but Quinn wasn't authorized to make such a deal..." escape excuse for human sales agents by their human sales managers?

> 31-year-old funeral director

That is a very expensive vehicle for a job with an average annual salary of $51k

The real problem is the quality of US built BMWs. Not as good as the German built ones. Otherwise this poor chap wouldn't have had to offload it.