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fp64
And interesting feeling not being able to check your email on a paid service. I haven't had that in decades.
aarondong
literally signed up for proton mail, their yearly paid plan, around half an hour ago.

I assumed an email service was supposed to be stable first, given how important it is. I was going to use proton mail as my contact email with my domain registrar.

This outage may change my mind.

REFUND?

surgical_fire
I have been a Proton user for the past 4 years.

No complaints so far.

Saris
What made you pick proton over something like mailbox.org? You'd get calendar and contacts sync, IMAP and POP access, custom domains, really nice webmail, and so on..

Proton seems really limited for what you get, and the webmail is absolutely abysmal in performance and design.

esseph
Been a customer for years (6ish) and this is the only outage I can remember. Others may have happened but they weren't significant enough me to notice
Insanity
I've been a paying customer for many years and can't recall the last time this happened apart from now. It's honestly been a pretty stable service and rarely encountered any issues with it.
robertlagrant
I've used Proton for a couple of years and have never had problems before today, so I think their engineering is of a high standard.

In fact, I applied for an Engineering Director role there not too long ago and they rejected me, so they must have extremely high standards!

SapporoChris
I recommend reading documentation on refunds before signing up for service. It's much much more effective than relying on a message board.
RetroTechie
Created an account there some months ago, logged in & checked my email a # of times since then.

Plz someone tell me that didn't contribute to this outage! Didn't intend to cause trouble for anyone.

butz
Someone probably pushed to prod on Friday.
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HackerThemAll
I have lost faith in Proton forever when they started putting ragebait predatory ads on social media spreading deceit and FUD. It's easy to try to build popularity riding on the back of Google, but your lies won't make me become your customer ever.