Ask HN: Is Traditional SaaS Dying?
I think a good proxy for the question is: Does your employer try to replicate some SaaS features in-house? And do these experiments mostly succeed?
My data points: Two internal projects to replace Hubspot and Float. Hubspot will be kept, Float will be replaced.
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[ 0.24 ms ] story [ 14.8 ms ] threadI am self-employed but I'm tempted to replicated buffer in-house for my social media management. I feel that they are adding a bunch of pointless features while the core of the product is less and less stable.
Replicating software with AI is not zero cost issue. Not only do you need to pay for tokens used, but still have in-house tech and support costs to consider. Unlikely to be a strong business case for replication on those cost/ROI basis alone.
I don't think that means saas is dead. There is a strong preference to buy instead of building if there is something worth buying.
It also gets used for more than just ticket lifecycles. They are doing a lot of data analysis, and project management stuff.
SaaS itself won't because it will always be easier to use existing software vs vibe code your own. The reason people are starting to roll their own is because with AI they can, and many SaaS products are still priced as if code is expensive.
I suspect in the future SaaS products may need to move to advertisement models rather than charging per seat. I also suspect successful SaaS products of the future will be much smaller and much more niche projects, with much smaller teams maintaining them.
This will take many many years to play out however. A large company using Salesforce today is going to find it extremely difficult to switch even if they want to.
Gig workers too. They are already vibe coding solutions like car finding apps around ride sharing, booking engines for dog walking services, contact forms for personal coaches you might find on a flyer, etc.
For companies - it sometimes made sense before AI to build internal tooling, but it was kinda rare. And it never looked great. AI should expand and improve internal tooling, the software should look better, and be more thorough and useful. Maybe generally useful enough that more companies open-source their vibe coded solutions.
I've always loved SaaS that is open-source and you could self-host it if you wanted, but they offer a hosted version, and you still pay them because it's so convenient.
So maybe it doesn't die - the big stones (Salesforce, Hubspot) break down into smaller pebbles but there is still a lot of economic activity and tech innovation.
Personally I think there's a big opportunity for developers to try wildly new things, do things we already know but in totally new ways. Take the status quo off guard, surprise people with how easy this new way can be. But it's essentially nothing new, just a better way. And more thought into it - using the AI to do a lot more detail. A beautiful Victorian home vs a square bland house