No, I had not seen that. That's pretty ugly actually, when my own services are down for more than a minute I have a very bad knot in my stomach and I would not dare to point at my (non-existent) sla to say, see, I told you this was ok.
In the future, I think track record and transparency of SLA's will be the deciding factor when it comes to application services hosted by third parties.
I run a free service that earns me nothing at the moment, and it has crashed occasionally at 2 or 3AM and I dutifully got out of bed and fixed it. That stomach knot you speak of is one I know and dread.
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[ 3.0 ms ] story [ 50.6 ms ] threadThat's the second glitch for google in a very short time.
http://www.techcrunch.com/2008/12/04/googles-apps-sla-allows...
In the future, I think track record and transparency of SLA's will be the deciding factor when it comes to application services hosted by third parties.
The web interface however is down.
(...and will it be eternal?)