The open-plan office is a terrible idea (2018) (medium.com)

Absolutely agree.

Right up there with SharePoint as a productivity killer.

If its so great why doesnt management sit at an exposed kiosk to prove collaboration benefits first?

Luckily wfh has defused a lot of open office issues with a home private office.

Cal Newport lays out a pretty good criticism of these types of offices in Deep Work.