It lists all instances, you can drill down into each one of them, see which services are affected, and each affected service pops up the incident timeline?
Isn't it actually amazing, and not "the most salesforce thing ever"?
"And in tonight's news, the worldwide CRM solution Salesforce had a global outage affecting one hundred percent of its customer base. We interviewed users of the service to find out the scope of the impact. Everyone agreed that they were impacted, but strangely, nobody could describe _in what way_ they were affected."
There is a published sticker price, but I don't think anyone outside of tiny installs with just a few users pays that... it's very much the enterprise sales model of "let's schedule a call and talk about it." They also for many years would let previously negotiated prices stand during renewals even when sticker price went up, so older orgs often have the "same" license being charged at many different prices based on when it was first purchased and how the negotiations went at the time.
And nothing of value was lost. God, I hate everything about Salesforce. Sometimes I have to integrate against their services, and it is always a pain, not to mention what the core project actually is: optimization of marketing and spam.
My gut instinct is that this is about when all of their on prem servers were EOL and their /public cloud solution was required. This must have had something to do with that
This might actually be one of the most useful status pages ive seen. Its not just random green tick marks representing the entire service that only change yellow when someone gives and admits that 5 hours of bad service is an outage.
You can click on any of the instances and then the service that is down to read the updates. It’s not 100% clear but some sort of issue with a “legacy login service”. The latest updates say a fix is rolling out.
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[ 6.4 ms ] story [ 114 ms ] threadScroll down. >_<
Isn't it actually amazing, and not "the most salesforce thing ever"?
Now I'm just glad I'm not responsible for this fire
/s (partly)
But if you’re having trouble with the standard rest or bulk apis, that’s 100% on you.
(Nowadays any of those need to fit in an "agent dropped all tables. Apologized" moment.-)
Salesforce goes down.
No causation here...move on.
At least salesforce is consistent with their design language
It has a search that works well.
When you click on an instance it shows what service is down and has a log of updates that come in roughly every 30 minutes.
The instance status URL is predictable so runbooks could already be prepared with deep links.
It even has a text box for email updates.
What more do you want exactly?