I personally don’t think there’s such a thing as user error. If a user can’t figure out how to use your product correctly, that’s a problem with how the product is designed.
Built-in chatbots that you can ask how to do something make things easier for users but they may be masking UX problems.
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[ 2.1 ms ] story [ 8.6 ms ] threadBuilt-in chatbots that you can ask how to do something make things easier for users but they may be masking UX problems.