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What does your company use for instant messaging?

5 points by jlafon ↗ HN
My company uses Skype, but nobody is happy with it. Does HN have any recommendations? Unless we find something better, we're going to host our own jabber server.

15 comments

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jstanley
We use Skype. In the old days (before I joined), IRC was used but it seems to have fallen out of favour. In my opinion, IRC was better because:

- it was entirely internal

- things can be automated easily with bots

- we have logs of everything

stevejalim
I've got clients who use Jabber + Google Hangouts, others who use HipChat + Google Hangouts. G+ Hangouts seem better than Skype in my experience.

Hipchat's logging + API hooks are really handy

kape
We used Skype before and weren't happy, but we just changed to https://www.flowdock.com/. It does also other useful things (gathers all feeds into one "inbox"). Works very well for development teams, but our whole team has been happy with it. Should work well for bigger organizations too.

Btw, it has also IRC-integration, so people familiar with that (like me) should be alright.

Peroni
We use Campfire for group discussion and Jabber for IM.
brequinn
We are using Hipchat/Skype and its been working great for communication within our team
pseudorocker
Just the built-in Google Chat (we use Gmail to power our email).
stevekemp
We use Prosody.IM, which is a jabber server powered by LUA. Before that we used the Java-based openfire/wildfire jabber server.

Clients are left open to personal preference, but the chat-server itself is Jabber.

jlafon
Thank you all for the recommendations. I'm going to check out each of them.
[dead] SteveOliver
We use Brosix Enterprise Instant Messenger. It is business-oriented and it is quite useful for interoffice communication http://www.brosix.com
[dead] donnieberg
We have used Brosix for the longest time. It is an enterprise messenger. Our main purpose behind using this IM is the security. You can check it out here: http://www.brosix.com
[dead] kelseyjones
We use Brosix too, especially because they are soon upgrading to being able to link different accounts, like AIM, and still run through a secure server.
onlyup
I can't imagine having to have Skype open.. my computer is bogged down enough without Skype