21 comments

[ 3.0 ms ] story [ 46.5 ms ] thread
Anyone else getting a 404 for the dmg?
Which page are you trying to get the DMG from? What link is it giving you? It's working for us from every page we've tried.
Hey sorry for being so slow on coming back to you - it's working now. Thanks so much for following up.
Just tried this last week and have to say that I'm thoroughly impressed. Great work guys! Worked really smooth, even smooth enough for people to see animation hiccups in some apps we were building. Thanks!
world wide web whoops ... try http://multimouse.com ... also, looks like ScreenHero is for mac and coming to PC soon. Multimouse is for PC (Windows) only. So your yawn isn't so well placed, and really just makes you sound like an ass.
And still no-one covers the Linux desktop. Sadly, GoToMeeting is about the only thing keeping me from converting. And despite multiple attempts, I've not found a viable replacement.
Did someone say Teamviewer, no seriously. Just try it.
What are the chances you would make this an app work for UX research usability testing?

With the following needs:

2 users:

UX researcher (myself)

UX study participant

Requirements:

- Easily send the app to a participant (via an email link) - (you do this?)

- Share my screen with the participant - (You do this)

- Give the participant access to mouse and keyboard - (You do this)

- Allow me to talk to the partipant and the participant to talk to me (like Skpye) - @todo

- Record the video of the session - @todo

- Record my voice and the participants voice - @todo

- Sharing is not laggy (like go to meeting)

Currently WebEx is the only app that can do all of the above (that I know of). I would love to stop using webEX. Participants find it impossible to get started.

This is great feedback, and this sounds like an interesting direction. I'll follow up via email. Thanks!
Doesn't Morae do all of the things you listed as well? (Built specifically for the role you mention)
Morae is expensive and I don't trust the company that made camtasia, we found it to be very buggy.
Curious about the whole "sharing apps" thing. Does this service violate any TOS with say, Microsoft Office?
So.... Anyone heard of teamviewer?
Protip: "Revolutionary" in the first 5 words of a video is a total turnoff. Just say who you are and what you do plainly. If you're revolutionary, your product will speak for itself. No need to tell people you're great.
Fair point. We wanted to express our excitement, but maybe it came off sort of generic. Our video is a work in progress-- thanks for the tip!
Available for Mac. Windows coming soon.

Hmm.

> It works via a desktop client app; and like Skype, you create contactsfor quick connections

Nope, won't work in tech support. "Okay, first download and install this software. Your IT guys don't let you install software? Okay let me just send you a webex invite..."

"Now... you have to create an account. Just create the account and then... no they won't spam you. No I'm not trying to hack your computer I'm just... Did you create the accou-- I don't know if you have to give them your email address did you... nevermind, let me just send you a Webex invite."

"Now just add me to your contact list. Did you add me? Click here, then here, then here. You don't see that on your screen? Okay let me just send you a webex invite..."