A lot of the problem with Kozmo was that they got too caught up in the bubble (expanded too quickly, wasted money like crazy, etc) more than a problem with the idea itself. Seems like between Amazon, Google, Instacart, and others same-day delivery can be feasible in dense areas like SF and NY.
That is the part I don't understand. The stores being used cost more, and then the same day delivery is also more expensive so anyone using this service is really paying over the odds. (Compare Target's prices for paper towels to Costco, or their Coke multipacks to Walmart.)
Then there is the problem of what same day delivery actually gets you (eg many hour time slots, possibility of you not being home). That hasn't seemed particularly convenient to me.
Amazon's Locker seems like a better idea (many open 24 hours a day). Heck why can't stores take your order online and offer a drive through type experience to pick up the items?
Once we have driverless delivery vehicles everything will change. They can wait till you get home and then meet you there. And they won't care if it is 2am or any other time.
This already exists in big Chinese cities. It's really cheap and convenient. Eccomerce is eating main street alive partly because of same day delivery. The seller/courier also usually offers free returns- you can= inspect the goods while the courier waits and return them for free if dissatisfied. Great for clothes, food etc.
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[ 3.9 ms ] story [ 34.4 ms ] threadHopefully those fucking couriers that take DAYS to do what can be done in hours will go all out of business.
[1] http://www.bcg.com/media/PressReleaseDetails.aspx?id=tcm:12-...
Then there is the problem of what same day delivery actually gets you (eg many hour time slots, possibility of you not being home). That hasn't seemed particularly convenient to me.
Amazon's Locker seems like a better idea (many open 24 hours a day). Heck why can't stores take your order online and offer a drive through type experience to pick up the items?
Once we have driverless delivery vehicles everything will change. They can wait till you get home and then meet you there. And they won't care if it is 2am or any other time.
I can't stress enough how great it is.