Hi, we never wanted to insinuate that BufferBox wasn't around, they are alive and well and we've spoken with them. However, we're not sure what Google's plans are and we know this solution is necessary in the US right now, so I think there is room for multiple players in this space. BufferBox also doesn't exist in the US.
I've always just had packages shipped to my place of employment or even a neighbor/friend if there was some problem with shipping them to my residence. Do services like Bufferbox or Swapbox have any advantages over these practices?
Some people have definitely figured out ways to fix this issue (sounds like you have), but for others the service that Swapbox provides means the difference between getting your package ontime and maybe never getting your package. I don't think that this solution is right for everyone, but I think that there are so many pain points in this space and Swapbox can solve some of them. Also, if there's ever anything perishable or you don't want to lug it home from work, check out Swapbox :)
Oh, another question, what happens when the kiosk is at capacity, or something doesn't fit? Even if you reserve space in the kiosk at the time of order, packages can come in different sizes than you expect, and even then, the delivery men might collectively load the kiosk in a non-optimal way.
At the moment if we're over capacity we'll find a time that works for you and deliver the package to your door. Going forward our plan is to install higher capacity units in neighborhoods that require them. You're right though - non-optimal usage is definitely a concern and we're working on processes to help tackle it.
Machine operating at full capacity and efficiently. All the machine boxes are used in a single day. This will bring 11 x $1.99 => $21.89/day => $656.7/month
Now let's look at the expenses:
1. The Machine itself. (Price, repair, damaged by kids...)
2. Renting the place (or getting free rent from generous stores?)
3. The surveillance camera.
4. Stolen goods (this happens, and you write that you'll cover the loses)
5. Customer support.
6. Your operating costs (Employees, Office Rent, Accountant...)
To the founders: Are you sure this makes financial/economical sense?
You're totally right :) these prototype boxes don't make financial sense with the model you accurately described. These were the first generation of swapboxes, the ones currently in production have quite a few more compartments. We'll have a bigger update at demo day that should answer your questions, thanks for looking out though!
The reason I use Amazon is so I don't have to drive anywhere to pick stuff up. It's there when I get home. If I wanted to go somewhere to pick it up, I'd go to a B&M. Or tell UPS/FedEx to not deliver and I'll pick it up.
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[ 2.5 ms ] story [ 42.4 ms ] threadMachine operating at full capacity and efficiently. All the machine boxes are used in a single day. This will bring 11 x $1.99 => $21.89/day => $656.7/month
Now let's look at the expenses:
1. The Machine itself. (Price, repair, damaged by kids...)
2. Renting the place (or getting free rent from generous stores?)
3. The surveillance camera.
4. Stolen goods (this happens, and you write that you'll cover the loses)
5. Customer support.
6. Your operating costs (Employees, Office Rent, Accountant...)
To the founders: Are you sure this makes financial/economical sense?