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Ask HN: Chase Server Error Gives Everyone a $0 Balance

4 points by film42 ↗ HN
My roommate screamed at the top of his lungs 35 minutes ago, "My account is empty!!" After which I heard the door slam and his car speed off to what I assumed was the bank.

He comes home 20 minutes later (we're lucky to be close to a chase bank) and tells me, "I ran in and started yelling for help! The guy tells me that they just had a problem with the server and that it's happening to everyone!" Clearly these errors can come with extreme reactions, so it left me wondering, did anyone else notice this?

Maybe this is a good opportunity to discuss if any other banks have made similar errors before, and if so, how frequently.

2 comments

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dangrossman
My PNC bank accounts show a $0 balance around once a week. They do maintenance late at night, usually on Sundays after midnight. Shortly after logins are re-enabled, there's still a period of time when there's no maintenance message but my accounts show $0 balance with no transaction history. If I was less technically literate I might think my balance had been wiped out I suppose.
schmidtty
Why is it that almost all banking errors I read of are about lim balance->0 and not the other way around?