IPage deleted all my content, settings, emails, data - EVERYTHING

6 points by manasnutcase ↗ HN
iPage.com is the worst web hosting service. I had an account with them where I hosted all my a lot of stuff - my blogs, websites of my company and my friends' companies - mostly wordpress sites. Their renewal date was 20th March 2013. However, on 19th March, they arbitrarily DELETED ALL MY STUFF - WEBSITES, DATABASES, EMAILS, DOMAIN SETTINGS - EVERYTHING. Since then I have been struggling with them - trying to get my account restored. Their service guy told me if I buy a new account, everything will be restored. So I bought a new account. Then they said that it will cost additional 75$ to restore my stuff. I got that waived after fighting with them. Now almost 2 days have passed. My settings have not been restored. A lot of our emails are bouncing - sites are inaccessible. :( iPage is the absolutely WORST web hosting service - My advice to everyone is - DO NOT USE IT.

2 comments

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Man, sucks. Never heard much about iPage before this... I hope they pull through for ya and get your stuff sorted.
Other advice: automate backups, and manually check backups.