Ask HN: What should I do?

176 points by pattle ↗ HN
I work in the UK. I earn £15000 a year. For a web developer who has 3 years experience and always gets good annual reviews I feel I am underpaid. Normally the best course of action is to start looking for other jobs. But there is a problem... I have a terrible stammer

I've had lots of interviews for other positions, infact almost every position I apply for I get an interview for but my stammer that leaves me practically unable to talk in interviews.

I've asked my current employers for a raise but because they know my situation and they know my stammer means I interview badly they know I am stuck here.

I used to think my code would be able to win these battles for me but I think I'm wrong. What shall I do?

154 comments

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Where are you based, would you be willing to relocate and what skills do you have? I know a really great, warm web dev agency that is hiring. I can at least ping you a link. Email address in my profile.
Based in Suffolk, Yes definitely willing to relocate. Thanks, I'll be in touch
My e-mail is also on my profile page - if possible, could you send me a CV? :-) (To be honest, if you have a portfolio/CV online, you might do better posting it right here as I suspect there will be some interest.)
Your stammering problem must bleed into the rest of your life too. Sorry if this is a question you've heard a billion times already, but have you done any research about how to get rid of it? A prominent TV personality here in the states named John Stossel confessed to growing up with a stammer that he still slightly has and talked about how he was able to rid himself of it.
There are cures to the majority of speech impediments, if its affecting your life day to day its likely you can also get this (this being speech therapy etc) on the NHS - you should speak to your GP for advice. I've often considered it myself, I have a mild lisp.
You are a programmer. You can make value by wiggling your fingers. (Stammering is just fine!)

The solution: Build a micro product, turn it into a freedom business, and fire your boss.

http://fourhourworkweek.com

http://lifestylebusinesspodcast.com

http://startupbook.net

Fwiw, self-help products can be gold mines. You might try to develop a product to help other people with stammering, I have paid for "quit nailbiting" and "stop being shy" products.

Do you have a personal brand on the web? Do you blog? Do you publish code on services like github? How influential are you in the digital world - what's your social media presence? These are the strengths that matter!

Also, use this characteristic as a strength, in interviews introduce yourself "Hi, I am ____ - because I stammer, by web work is the best you'll find".

His github profile looks certainly good enough to bag a job that pays more than £15k (extreme entry level in the UK, my first web development job was underpaid at £15.5k and that was in 2004).

https://github.com/pattle

Have you considered practicing not stammering? I don't think it'll be easy, but it sounds like the obvious course of action.
I think that's what he's been practically doing all his life, or since whenever the stammer started... Of course professional help may improve some, so if he doesn't have that already he could apply for it, but it's not as easy as "practicing not to stammer".
1) Yes, you are vastly underpaid. (Unless it's 3 years with FrontPage Pro!)

2) Apply for big companies / public sector. They have massive HR departments who will send you an equal opportunities form. Disclose your disability and ask for support during the interview. That should help them prepare for you - they will also have the budget to support you if you do get the job and require extra help.

3) Build a portfolio. If your CV and Portfolio are good, then your interview is basically "can we work with this person." If people are sufficiently impressed with your work, it won't matter whether you stammer, have dreadful BO, and have a hobby of murdering kittens on the weekend.

4) Speak to your GP and see if you can get help. Speech therapy isn't perfect, but it can help.

Good luck!

Thanks for your help. I hadn't thought about applying for bigger companies and disclosing, that should help and put me more at ease.

I have a personal website and github account which should show what I can do too.

Targeting the public sector is great advice - http://www.jobs.ac.uk/ is dedicated to jobs at UK universities, hopefully that helps in your search.

If you take freelance jobs from oDesk/PeoplePerHour et cetera, you might be able to perform all communication via email/IM. This isn't ideal, but could work as a backup plan if you want to try your hand at freelancing in the meantime.

Dreadful BO OR murdering kittens would seriously be a deal breaker. If I can't stand sitting near you or looking at you we're gonna have a bad time.
Steve Jobs apparently had horrid BO (not sure about his affinity for cat murder).
And pretty much never interviewed anywhere.
he also didn't spend much time as an employee, most of his life he was a founder
Yes, but he did successfully interview and was gainfully employed for a period. The point of my comment is that obstacles can be overcome and employees shouldn't be filtered for only arbitrary reasons.
Definitely speak to your GP and explain that it is having an effect on your career. You can talk to a speech therapist that may be able to help.

A lot of people are put off by "therapy" but it is worth going to an initial meeting with the therapist and finding out what the plan would be. If you decide that ongoing meetings is not for you then they may be able to give you a few exercises to do at home.

edit: http://www.stammering.org/adults_info.html

Here is some information. You do not necessarily need to speak first to a GP

May I ask you to kindly explain what "GP" means? I think I've been outside of the realm of English English for too long...
I think "General Practitioner".
A General Practitioner, your primary care doctor. Don't think thats "English English" I call my doc here in the U.S. that too.
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4) Speak to your GP and see if you can get help. Speech therapy isn't perfect, but it can help

+1. I used to have a colleague with a pretty bad stammer. He attended speech therapy sessions during the time that we worked together and there was a huge improvement. While his speech never became 100% normal, the stammer was greatly reduced and by the end of it, he was even able to give presentations to a room full of engineers and managers. The confidence he gained form the exercises he learnt in therapy (such as taking a deep breath and exhaling into a difficult word) and from the support he received from other attendees have helped him immensely.

Speech therapy is definitely worth trying.

+1 for speech therapy. I was a kindergardener with a terrible stutter. Over the summer my parents sent me to speech therapy, and I learned some tactics for helping with my stutter.

I still feel my stutter rising up when I talk (this is 20 years out of Kindergarden) but I'm able to check myself.

I was going through old report cards that my parents saved a few years ago. In the "Questions for the Teacher" section of my 1st grade report card, my dad asked the teacher if she had seen improvement with my stutter.

Wow, off topic I know but this is the kind of question and responses that give me faith in HN (and online communities in general) being a useful resource for people to participate in. This is a real world problem of someone who has had the courage to ask for help and they're receiving some decent responses and encouragement. My only words are yes I would say you are underpaid and I'm sure there's a better job out there for you so good luck with the job hunting.
Totally agree. There has been so many helpful and encouraging responses!
You're getting screwed at £15k, I've never been paid that little for developing web.

For reference, my salary history over my 6+ year career is as follows:

£20k->£26k->£45k->£450-£600/day

Note that I am a totally average developer, nowhere near as smart or knowledgable as a lot of the guys here on HN. I have a CS degree, barely (I got a 3rd), so that helped at the beginning, but most of my luck has been thanks to an extremely welcoming market.

If you have three years experience, you should be clearing £42k, if not £45k. I don't know much about speech impediments and how easy/hard they are to fix, but in this market, trust me, you can achieve £42k+ for fizzbuzz and a pulse.

EDIT: Modified figures in last paragraph on account of OP having three years of experience.

£42k after 3 years? Where are you working - London? That makes rather a large difference, as I'd be shocked if someone was getting that after 3 years for web dev here in Manchester.
Yes, London. I was at £45k after two years, and permie salaries are in general higher now than than they were three years ago.
I would suggest that outside of London the salaries are massively different. Though £15k is still almost-criminally low regardless of where you are.

I'd expect someone with 3 years web dev experience to be anywhere from mid-20's to mid-30's outside of London, and a cursory search for Suffolk that appears to be about right.

Hi, I saw some rates in Lodon for my experience(around £60k for >6 years for permanent positions). Are these rates before or after taxes ? I'm asking because it varies from country to country. Thanks Andrei
In the UK, salary figures are always gross (pun not intended).
just to clarify for others, gross means before taxes. net means after taxes.
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For the record, I hired on behalf of a corporate in London and would routinely hire graduates for a starting salary between £30k and £40k. We only hired people who had shipped something (anything!), and we paid more if they'd shipped something that looked more full-stack.

But yes, in London... people start North of £30k if they're able to demonstrate that they've shipped something.

Posts like this makes me wish I was born in a first-world country. I'd be lucky to be earning half of what this guy's making.
The higher cost of living factors into that majorly though. I know where I am (Dublin) it's very expensive to live in the city and I imagine London is the same. That's why employers in those areas have to pay quite a bit more.
I'm with you, except I was born in a first-world country (next door to you). At least in Singapore the wages are better than in Malaysia, but the Singapore wage of USD35k pre-tax for a fresh/newish web developer is still pretty crappy pay compared to SF and even London. And rent is ridiculous, so basically every local lives with their parents.

There are people who make it to SF from here but it's mostly to the big corps. The rest of us will hang around Asia earning relative peanuts while possibly hoping for a side project to take off. Given the poor wages here, it only makes sense to try to get a business going.

Come work in Singapore anyway, you deserve better.

It's odd hearing this perspective. I've lived in a country most people consider 'third-world' and yet my recent move to San Francisco is the only time I've been worried about being able to pay rent at the end of the month.
Keep in mind that cost of living in London can be higher than even New York City, so that 40K GBP ($60K USD) isn't exactly raking in the dough.

I know one guy who contracts with a US-based company while staying in Asia, exploiting the gap between salary and living cost seems like a pretty smart play.

Question for the Londoners around here: what is the salary range like? I gather that NYC and London living costs are similar (with London supposedly edging out NYC slightly), but around here $120K is common (80K GBP), and in finance frequently runs higher than that. 40K GBP sounds strangely low, but I may lack context.

my first job out of uni was in medium-size finance software consultancy @£35k, up to £37k in less than a year. Trying to live a family life on that wasn't fun (definitely possible, just not fun). Moved 80 miles south for a £34k salary, reduced hours & stress, no dry cleaner bills, much cheaper rent and 0 commuting costs (cycling). Don't miss London one bit :-) OTOH, I've not had a raise yet and can't see one coming any time soon.

p.s. all numbers are pre-bonus, but for junior devs they're near-negligible in both companies anyway.

p.p.s both jobs are enterprise java.

I guess for a fair comparison you'd need to consider taxation and major costs. In UK £45,000pa would net you £2,750/month after tax. Most likely your employer would be paying or contributing to your pension. Health care is free. Assuming you want your own place, a typical apartment in semi-central London might be £350/week rent. Local taxes depend on your properties value, but could say £100/month typical. Then for simplicity estimate major household bills (gas & electricity) at £100/month.

Net Income: £2750/month Major Expense: ~£1750/month

Few additions:

Add £100/month more expenses for public transport to work (since in London it's not very common to live within walking distance of work).

Probably a fair comparison might want to factor in university education cost. In the UK undergraduate fees are capped at £9,000/year. So a simplified sum: a 3-year undergraduate costs £27,000; spread over 10 years that's £225/month.

I started on £25k in Brighton and I'm almost 9 months into the job.

Got a 2.1 in CompSci and picked up the job through a recruiter who found my newly made LaTeX CV on Monster.

I can't believe I was so apprehensive about the job market when I was graduating. I'd read that CompSci grads have poor job prospects [1] which scared the shit out of me. But I found the opposite to be true. I was beating recruiters off with a shitty stick.

[1] - http://www.bbc.co.uk/news/10477551

Slightly off topic, (Sorry OP) but as an 18 y/o with quite a bit of freelance/past experience, does £20k starting sound good to you?
Sounds between acceptable (Central London) and good to me. With an 18yo there's the risk that you decide to ship out to uni, travel the world, or are bonkers but no-one's noticed yet.
If you have a portfolio site and testimonials from past clients, £20k isn't that great. I worked with a guy at a small(ish, <100 employees) company who started at £34k with a similar background to that.
Wait I'm confused here. I did the conversion and those wages seem extremely low. I'm starting at double that here in the US and I'm not even graduated yet. How do you even live off of 60k in a city?
My hope is that one day some of you guys over in SV realize what you just did and start contracting more work to us across the pond. Programming talent in the UK is cheap.
What US city? What are the tax and housing expenses?
Drop me a mail if you're interested in working on visionary products.
Yes, underpaid (massivly).

Firstly are you sure the companies are not employing you because of your stammer? Just checking your not going to interviews and putting your feet upon the table etc (thats not going to get you a job).

To be honest many companies I have worked in have had a range of people and abilities but at the end of the day what got you the job was your ability to turn out code.

The best thing to do is apply for positions and arrange the interview, at this point let the interviewer know about your stammer.

More importantly if they know in advanced then they will be prepared. Let them know what can be done to make the situation easier for you and for them (i can guarentee they too will be feeling very awkward).

What will also help during the interview is to tell them how best to help you manage your stammer.

A friend of mine can speak a lot better down the phone than face to face so at his work place his boss uses the interval phone system or instant chat to work with him.

One option would be to partner with an experienced freelance developer that has work they are looking to sub out to someone else. They can then be the client facing side of your development skills.
When I was a permanent employee or contractor I'd always check in on the CW Jobs salary checker (http://www.cwjobs.co.uk/salary-checker/salary-calculator) when negotiations came around.

I found the salaries and day rates there are a little higher than those I discovered by speaking with colleagues, but it's a great rule-of-thumb.

Use things like this to press for a raise/promotion or decide to jump ship/re-skill in more commercial languages.

If your stammer doesn't affect your ability to perform your job (as it's unlikely to do as a programmer vs. say, a call centre agent) you should be paid market rate.

Web developer market rates here: http://www.cwjobs.co.uk/salary-checker/average-web-developer... ...be sure to go to 'top salaries' for your county as the usual London weighting is in effect!

1. You should make the title more descriptive. Maybe What should I do? I stammer in interviews
You could also think about freelancing with a business partner who does the majority of the face-to-face or phone work with clients.

I ran across this interesting freelance/consulting contract yesterday: https://github.com/ashedryden/freelance-contract. It stipulates that all the day-to-day communication is text-based, with in-person or phone meetings as needed but scheduled 2 days in advance.

With that kind of contract, you could realistically avoid dealing with most in-person/phone client stuff, or do it alongside your business partner if needed.

I don't think this kind of arrangement would look abnormal to a client. There's efficiency reasons for wanting everything text-based (IM, Basecamp, etc.) and for having a single point of contact for phone/voice meetings (your business partner).

Off topic, but that's a brilliant way to host contracts. I don't know why I didn't think of this. I'm going to start hosting my contracts for my digital consulting clients on github from now on.
You're definitely underpaid. Growing up, I also had a mild stammer, and went through a couple of weeks speech therapy (not sure what age, sometime around 10-11) after speaking to my school nurse about it. You may want to speak to your local GP and see if you can get some help. A lot of what I learned was just about how to slow down my speech and breathe, which felt a bit silly at the time, but over the years it has proven to be valuable. I'm sure you'd also get some value from some it.

You're also fortunate to be in an industry where online communication is the norm, and it should be fairly easy to pick up side work and build up your skills and experience that way too. During my years freelancing, I worked for clients where 99% of communication was done via email, Basecamp, etc, in which case having a stammer is a non-issue as very little communication is voice.

Good Luck!

Have you considered looking for remote/telecommute positions? Maybe you could work with a speech therapist at nights while getting paid fairly during the days and work your way back into an in-office position (if that's what you desire).
I feel like all these underpaid posts are trying to send me a message lately.
As a deaf programmer when I was on the job market I also faced similar problems that you faced. My issue was with hearing not speaking (although my speech is also not as good as a normal hearing person).

Here is what worked for me

1. Persistence. Keep trying.

2. Target the BigCorps.

They have HR departments and product managers that are sensitized to disabilities. Sometimes they actually have commitments to a diverse workforce which can work in your favor. And they are unlikely to shortchange you based on your disability if you make it through (since it isn't the HR employee or product manager's money).

3. Let him know about your disability before the interview.

For me, I had a short 1-minute speech prepared stating my hard of hearing issue and letting them know they might have to repeat the question 2-3 times or write it down in the interview and asking them if they were fine with it. I'd speak it as soon as I sat down in the interview chair. For you, you might want to send an email before the interview stating that you prefer communicating via writing? Maybe take your laptop and use Notepad to communicate?

4. Do Google Chat + Doc instead of phone screens.

You didn't mention whether most companies want you to do a phone screen or not and whether you're missing out on opportunities because of this. Phone screens are impossible for me and using an text relay would take forever, so I usually ask the interviewer to do a Google Chat + Doc interview instead. Most oblige, some of them (usually a lazy HR associate) don't for unexplainable reasons.

I dunno about in the UK but in the US it would be illegal for companies to discriminate against you based on your stammer, and I know personally I would not care. I would be fine doing the interview over text if that's more comfortable for you.

Don't let them take advantage of you. Of course I would need to see your work to know if they actually are, but if you can write PHP/Ruby and JavaScript they probably are.

I have an occasional stammer as well, but for me it is kind of an opposite - I did speak quite well during interviews, but it happens only after I get a job, on a day by day basis - at meetings or conversations with colleagues/friends.

Maybe it is some kind of defense reaction of brain, but it thinks that this is not that important for everyday life :)

I have to add that I tend to speak quite fast.

Have you considered freelancing? You could work remotely mostly and explain upfront to your potential clients regards your situation. Clients just want the work done mostly. I understand the lack of regular income could be an issue, but you could potentially earn alot more than you are earning right now.

Also, please let me have some of your details and I'll add you to my address book. I consulting in Digital Strategy and occassionally have a requirement for someone to do some development work.

When you greet your interviewer, hand them this card:

  |=================================|
  |                                 |
  | Hi, I'm John Doe and I'm happy  |
  | to meet you.                    |
  |                                 |
  | I have a stammer, but we should |
  | not let that interfere with our |
  | conversation.                   | 
  |                                 |
  | I'm an excellent web developer  |
  | and I love what I do. My speech |
  | impediment does not affect my   |
  | work.                           |
  |                                 |
  | What can I do for you?          |
  |                                 |
  |=================================|
How about having this discussion in the preliminary emails? Take the card too, but let them know in advance so it is less of a surprise at interview time.
I'm not sure this is a good idea. From first communications HR may remember him as the programmer with a stammer, and will have some time to give the condition undeserved attention. Yet there's even no guarantee that the interviewer will be aware of that conversation (especially with larger companies, AFAICT).
Sure, that's a valid point. I suppose the best time to do it would be while arranging the in-person/phone interview.

The interviewers will (hopefully!) be told what time the interview is, so this information could be forwarded at the same time.

And if the HR team can't ensure the interviewers have this extremely relevant piece of information? That's probably a signal about how effectively that company handles communication.

They're likely to remember him as the programmer with a stammer anyway, aren't they? At least this way they remember him as the programmer with a stammer who was brave and addressed it up front.
Or he may come out as insecure about his impediment, fearing it may affect their decision to hire him.

I have two friends who stutter, and it never occurred to me that their condition could be worth mentioning[0]. Maybe it isn't as bad as OP's, though.

[0] Unless one goes for an acting career, of course. On a serious note—I know it's easier to say, but maybe it would help OP stammer less if he didn't perceive it as something of importance in his professional area.

He does fear it will affect their decision to hire him.

All I can say, I had an interaction today that reinforced my view. Was at a friend's house and her boyfriend announced at the beginning of lunch, "Please just know I have severe hearing problems, so if I don't respond or continue a conversation we're not actually having, it's not you or me being rude, please just correct me." I really appreciated him being honest and upfront and it enables me to better cater the conversation to suit his needs as we spoke. I recognize that a studder is different in that the interviewer doesn't have to adjust his way of speaking but rather his listening, but I still think there's a benefit from the heads up. Maybe just say so instead of giving a card, then.

Notice that the person in your example made the announce immediately before the event, when it would directly influence the communication. Letting HR know beforehand that you stutter (and you can't be sure that your interviewer will be notified of that, too) is different IMO. So your example reinforced my point of view as well. =)
I think we actually agree--I'd also say he should let them know right before the communication event.
Not gonna work for initial phone interviews....
This sounds simple, but the key is to avoid phone interviews. I'm terrible on the phone as well, and when I was looking for my last job I thought about this a lot. Looking back, I had received a job offer about 90% of the time when I had a face to face interview, but for phone interviews it was more like 10%. With that in mind, I focused on getting in person interviews the last time and found that even if someone asks for a phone interview, often you can ask/convince them to do a in-person. This might mean you have to travel on your own (or maybe they'll pay for it), but by knowing your previous rate of success you can focus on getting the job you want.
Is there such a thing as an interview over IM?
I'm deaf, and almost every company I've interviewed at which was going to perform a phone interview was willing to either a) skip the phone interview; or b) perform the interview over IM instead. (Even IBM was flexible enough to set up an IM interview over IRC on one occasion, and GTalk with a couple of their engineers on another.) Don't be afraid of asking to interview using over IM rather than over the phone.
Well, I think that refusing you(and OP) and interview because of situation might create some HR issue?
I've done this twice for candidates with speech impediments. It works well.
As someone responsible for interviewing technical candidates, I love this.

It might be a bit of a hyperbole to suggest that a stammer is an advantage in an interview, but you could view it as an opportunity. The entire purpose of an interview is to get a sense of the skill level of the interviewee. You want to know how they respond to problems. Are they able to arrive at solutions?

Your stammer is an opportunity to show that you know how to work your way through a challenge. And don't fool yourself in to thinking that using any of the solutions suggested here diminishes the accomplishment of working through your challenge. Knowing where to seek help, then taking the appropriate action based on that advice is a skill. You'd be amazed how many people do not know how to effectively seek outside help.

If I were interviewing someone with a stammer and they handed me this card, it would put a huge smile on my face. It would shift my disposition in a positive direction, which would definitely impact the interview. How could it not?

90% of the time you'd have to go through a phone interview. A recruiter from the company or someone will first like to speak to you. I never had an in-person job interview without someone speaking to me on phone. Unfortunately, the situation is kinda hard sell. You should look for a company/team that values your tech skills, team player, writing skills, more than your ability to communicate verbally. A company that is more human. You should try to get recommendations from people who can attest your skills. I would love to hire you, if only I could.
Build a portfolio. Work freelance. You'll do most of your work over email or chat. Your clients will not care about your stammer.
A lot of people find it extremely difficult to find clients though. I.E Me

Where do you look when your first starting out?