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It's like they didn't even do customer research. They developed in an echo chamber - and got something that ultimately no one actually likes. I've had my 360 for a long time but I won't be getting a one. Steam box probably for me.
Developing in an echo chamber is kind of a hallmark of many of Microsoft's designs.

(full disclosure: I hold a grudge against MSFT for echo-chamber design affecting me personally)

(full disclosure 2: I actually kind of like the Xbox One and will probably buy one if they're not insanely expensive)

I found it interesting that they didn't discuss pricing. I wonder why not and I wonder when they will.
I presume Xbox One pricing is still being hotly discussed to figure out how much of a loss they can sell it for and make up the profit in Xbox Live services and software.
I imagine despite the negativity, it will be successful in some spheres. While the average gamers continue to age, there's a whole generation ready to ask "Mom, can I have one?" They aren't going to question its negatives.

Once you establish the dialogue that you have an always-on, monitoring device in your house, you're locked in to a DRM prison and its the norm, you can finally draw the line in the sand for pay-to-play further next round: timed access content, expirations, in game purchases and so forth...

... that so long the other guys aren't offering better content with much more liberal DRM. What I figure is Microsoft must be willing to bet the farm that they're brand value is high enough to still keep fans.