Ask HN: User Satisfaction Services

2 points by mildweed ↗ HN
uservoice.com + getsatisfaction.com = happy website customers. Is there a third part to this trifecta HN needs to know about?

1 comment

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I don't understand how those two sites = happy website customers. Oh I know what those sites are and do but I don't see how it makes for a better experience for users. No need to try to make me understand either; I just don't happen to believe that those sites make my site better.