Ask HN: Personality Assessments in the Workplace?

6 points by AndrewO ↗ HN
I was talking with a family member recently who told me that his company is going to be administering DISC assessments [1] as part of a human resources workshop in the near future. While he's not so concerned that these would be used directly in future promotion decisions, he does have some other concerns.

* He worries that the decision making process of the business could be short-circuited (perhaps only sub-consciously) to allow easier dismissal or acceptance of some suggestions or proposals based on the categorization of the person behind it, rather than on its own merits.

* Both of us having been raised in the households of psychologists are inclined to believe that personality inventories such as this are pseudoscientific. We're well acquainted with the Forer (or Barnum) Effect [2] and are not very willing to trust anything based entirely on self-evaluation of 45 or so questions.

* Even so, he feels that it's the psychological equivalent of being asked to drop trou in front of one's coworkers and is understandably uncomfortable about that.

* He seems to be the only one that has severe problems with this. Everyone else seems to be embracing it or at least accepting it as something that you just have to do. The later option feels intellectually dishonest to him, given the objections above.

Management is selling this as something that will enable better communication since people will be able to craft their interactions based on the other person's type. I've recommended that he ask for concrete examples of how they would tell him X if his type were Y vs. Z.

So, does anyone have any experience with these personality assessments in the workspace (or even specifically with DISC)? Any good recommendations for how to make these objections clear without becoming a pariah? Or are these concerns exaggerated somehow?

[1] http://en.wikipedia.org/wiki/DISC_assessment

[2] http://en.wikipedia.org/wiki/Forer_Effect

4 comments

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Both of us having been raised in the households of psychologists are inclined to believe that personality inventories such as this are pseudoscientific. We're well acquainted with the Forer (or Barnum) Effect [2] and are not very willing to trust anything based entirely on self-evaluation of 45 or so questions.

You have the right idea. I think there are some litigation possibilities for job-seekers who are screened out of jobs by psychological tests that haven't been SPECIFICALLY validated for the jobs in question, and an employer would be well advised not to use such tests.

Yeah, neither of us think the company is brazen enough to actually try to use this for hiring or promotion purposes. We're both more worried about the more subtle consequences.
Unless they're planning on training on how to use these assessments, I see loads of fun ahead for all involved!!! NOT

I have taken personality assessments at work both as part of a management course and for another course in persuasion & influence. In both cases only I saw the results The point of the assessment was to understand your personality type and see how it could affect your behavior. Part of the class's purpose was also to determine someone's personality type so you could change your interaction with them. This was what we were being trained to do

Just giving someone this information with no knowledge of how to use it is a complete waste of time.

Sorry, I should have mentioned: they are getting a couple of hours of training on how to interact based on type.

Do you think that kind of training makes the whole exercise productive?