Guy posts bug report to Mark Zuckerberg's wall after being ignored by Facebook (translate.google.com)

here's the story by Russia Today: http://rt.com/news/facebook-post-exploit-hacker-zukerberg-62...

A personalized response, at least. I would've expected an automated response resetting his credentials for him.

This looks more like a misunderstanding than somebody being purposefully ignored. Probably the language barrier played a role and the guy at facebook didn't understand what he was trying to say.