Test your CAPTCHA system

4 points by eli_s ↗ HN
I just tried to sign up for a freshbooks account. The signup is a two part process.

1. Select an account name. 2. Finalise sign up by filling in a details page.

The final step is to agree the the TOS and enter the CAPTCHA. I tried numerous times to enter the CAPTCHA (I REALLY wanted to try the service).

After the 6th attempt I gave up, but being the good citizen I am I went back to their site, went to the 'Contact Us' page to let them know something was awry... except I couldn't because the CAPTCHA on their contact form is broken too.

Now I have no way to sign up or let them know that something is up :(

The moral is: Test your CAPTCHA system!

update: turns out their forms work in IE. Left them a message - hope this doesn't cause them to lose too much business.

0 comments

[ 4.9 ms ] story [ 14.2 ms ] thread

No comments yet.