Totally wish I had this for a project I worked on recently. Stripe is bad-ass, but implementing the bag of standard emails to tell customers about payment "events" of various types was a PITA.
The "no code" aspect is bandied about a lot but it looks legit in this case. That's extremely attractive; sending common automated emails should really not need development team effort. Nice work!
This looks really nice, and the zero-code aspect especially. A friend of mine just released a zero-code SaaS that specifically handles the dunning aspect called ChurnBuster[1] which is already saving customers on the order of thousands of dollars in LTV. I also talk about how to properly handle Stripe events in a Rails app in my ebook Mastering Modern Payments, if that's more the thing you're looking for. [2]
Perfect timing, was going to add this in as we are losing people due to credit card failures so sending these emails is crucial. Definitely giving it a try
That's awesome -- you can hit me up at matt@sendwithus.com with any feedback, I'd love to hear what you think. Also willing to give out HN-discounts, just ask :)
We've been doing dunning for Stripe from the beginning, support a ton of email types and events, have an iPhone app with push notifications of payments and other important events, payment update pages for your customers to easily update billing info, and we can even send out emails before cards expire.
Hey Richard! We're big fans of stunning -- I think we hit very different markets as well, as we're looking at companies that want to integrate payment and dunning emails into the same workflow as the rest of their transactional email.
I think the number of apps you've put it is really amazing and you've got an awesome portfolio; keep kicking ass :)
At $work (in Australia) we use EWay as our payment provider so the Stripe integration obviously won't help me. However, dunning emails would be very helpful to our head of sales in her qoal of meeting monthly sales targets. Is there a more generic sendwithus product I could use? The three events mentioned in the post would be perfect.
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[ 2.4 ms ] story [ 55.8 ms ] thread[1]: http://churnbuster.io/
[2]: https://www.petekeen.net/mastering-modern-payments
We've been doing dunning for Stripe from the beginning, support a ton of email types and events, have an iPhone app with push notifications of payments and other important events, payment update pages for your customers to easily update billing info, and we can even send out emails before cards expire.
I think the number of apps you've put it is really amazing and you've got an awesome portfolio; keep kicking ass :)