MobileWorks is growing fast - looking for an Account Manager

1 points by drolnitzky 12y ago ↗ HN

MobileWorks is reinventing crowdsourcing, and we’re looking for enthusiastic, passionate, and fun individuals to join our team. We’re a venture-backed company with a central social mission: using technology as a source of economic empowerment for underemployed and marginalized individuals around the world. If you are excited about how crowdsourcing is changing the way the world does work, then MobileWorks is the place for you.

ACCOUNT MANAGER

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About You

You will be the point of contact for a wide range of companies, from well known Silicon Valley startups to foreign governments. You have a great commitment to providing outstanding customer service for all post-sales activities. You like wearing a lot of different hats, from managing customer setup and interactions, to working closely with the product and engineering teams, to improve service quality for customer accounts.

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Responsibilities

* Point of contact for a wide range of company accounts (startups to Fortune 500s)

* Collaborate with the MobileWorks team to define customer needs

* Project manage customer setup and trial processes

* Work closely with the product and engineering teams to improve service quality for customer accounts

* Provide customer service and manage customer inquiries

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It might be a match if you:

* Have 1-3 years experience in account management, customer support, sales or a client facing position

* Are fun, friendly, and passionate about keeping customers happy

* Know how to write a polite and friendly email

* Are fanatically organized and detail oriented

* Are comfortable doing new things and working outside your comfort zone

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Bonus points if you have:

* No fear of learning new technology and pushing your limits

* Sales experience

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Apply:

Please send an email to jobs@mobileworks.com with a resume and why you’d like to join us.

View the post online and learn more about us:

https://www.mobileworks.com/careers/