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Who owns the patent? This is very similar to the service Buffer and Boomerang provide, isn't it?
I'm not sure, I only just saw the notice RightInbox provided on their blog. Boomerang provides an almost identical service with a few varying features.

It seems a little far fetched that there is a patent on the feature of email tracking. I can only presume it was how they delivered the product.

Hopefully we'll see them bounce back using another method.