Hackathons, yes. The selfie aspect makes it a fun/ceremonial part of the experience of the event. 1 day before, you get the email, you take your pic, and you get excited for the event the next day.
It would be interesting to have a post-event-page that has a gallery of all the selfie tickets after the event so that attendees could go there to see all who attended if they wanted a reminder of who they met and who to reach out to. Use my selfie ticket as proof i attended and as a request for the contact info of another attendee; "I was at the event as well, and wanted to get your contact info; here's my selfie ticket as proof I was there!"
Most of the folks on my Facebook feed have a picture of their kid, somewhere they've gone, a comedian, etc. Probably 40% have a reasonably good quality image of themselves.
Some have used the phrase "explainer video" but I don't think that's quite right in this case. I can tell you (I'm the CEO of Ticketleap) it was the brain child of our super talented @bobhoranjr
Love this idea, lots of fun and a lot friendly than most event ticket experiences. Does it fallback gracefully to a non-selfie/non-phone ticket if someone doesn't wish to, or isn't able to participate?
How does this prevent ticket forgery? I see a moving logo and the bar at the bottom, but what keeps me from creating a GIF overlay with that info for any pic?
Couple things help this. Clock ticking, colors aren't known until late, it's part of the app (you could tap "back"). But honestly, many of these events we work with weren't scanning barcodes. They were just collecting the paper tickets (which obviously can be printed over and over again) because scanning felt overkill. It's not right for every event, but, think about a 50 person smoked-BBQ event at your local brewery -- they're having the event to build their community and scanning barcodes seems weird for them.
Yes! I have many customers who run events with anything from 50-1000 people and nobody wants to be bothered with scanning, even with the obvious advantages it provides.
My first thought was this was an underhanded way to get more demographic data. I also don't like the potential privacy ramifications. What unintended places will those images end up? I don't use a public profile pic and I don't take selfies.
How this much different than the clubs that attempt to scan driver's licenses?
Hmmm... I guess since you don't use a public profile pic or take selfies this is a bad product idea. Or maybe, just maybe most people don't really care.
Maybe your point was that you won't use this particular product? Are you the person who also posts negative reviews on Yelp for restaurants you've never been to because you don't like that style of food?
You should sell an app that puts your worst photos next to the subject in their own photographs.
I cannot take a decent photo in most cases, but I had the opportunity to have a photo session with someone who normally works with models and celebrities and it made a huge difference. What I took away from the experience was that wearing makeup, standing in painful positions, and having someone yelling "hot!" "Ooh" "saucy!" and "yeah, like that, again!" makes for better photos, not just a fun Saturday night.
You don't take the Selfie until 24 hours before (at most -- you can wait if you think you might sell it). Until then, there's a simple flow to email the ticket to someone else.
I'm imagining a user who's very busy and puts off taking the selfie until the last minute... when they're in line.
Then the show the photo they just took to the bouncer to get in?
I think the reaction from people at these events will be 'this app is dumb' after seeing someone take a photo then show it to the bouncer when the look exactly the same in real life!
I mean, wouldn't you feel silly if you had bought and paid for a ticket to an event then had to take a photo of yourself standing in line in order to get in?
[Edit: my constructive criticism here is what are you going to do about the users who will take the photo at the last second?]
Props on the innovation. Devil's Advocate: Barcodes were put in place to speed up mass quantity entry. This might cause a lineup as the ticket-taker is now a 'bouncer' and has to verify each persons physical identity. Have you tested this model at any fairly large events?
I don't want to be this guy, but how come this can a good idea in post-snowden world?
Obviously you don't want your face associated with a political events or ideology events. But also and more surprisingly to tech events, specially crypto, physics and nuclear stuff. Some people get denied US tourist visa based only on that.
You are adding biometric data to this so you can't say it's not me or type fake information. It's a similar issue with the Iphone Fingerprint ID. If you are making illegal calls, you can't say it's not me because 20 secondes before the call you unlock your cell with your own finger.
In their original use case (inventory management at Toyota in the early 1990s) they made sense, for ticketing they are hit or miss. I personally dislike them even though we use them a lot. I thought they were overhyped about 4-5 years ago.
This is cool in terms of self-expression and making the ticket more personal, and props for trying something new and building this in the first place, but does it actually solve a problem? I agree that the hassle / un-naturalness of scanning everyone in for smaller, more casual events is a problem, but I'm not sure if this solves that problem.
Unless an organizer makes this mandatory for all attendees, it's more than likely that only a minority of attendees will actually take a selfie of themselves for their ticket. And if say, 20% of attendees took a selfie and 80% did not, how does this solve the "scanning problem" for organizers?
You're right that this won't be adopted by 100% of attendees overnight, but we try to nudge them in that direction in the UI (make it default over the barcode ticket, etc.). Even still, If 20% of your line gets through extra fast, it still makes a difference. And in a few months if that goes to 30%, 50%, then that's something.
But a key part of this is many of our events don't scan the tickets (doesn't feel right for them), so this allows them to do something better than collecting paper tickets or finding a name on a list, and it's fun for the attendees who chose to use it.
How? A scanner proves the ticket is valid and unused. After all, that's the purpose of a ticket. How does the selfie ticket achieve this? Who cares whether or not you match the person in the photo? It doesn't verify anything.
This is as secure as a printed piece of paper that simply says, You're welcome to John's BBQ. Confirmation number A2M1.
Anyone could print off that paper, or make up a random confirmation number, and they can do the same with the selfie ticket. Unless it's scanned, there's no security. It's fine for your $5 bake sale event, or backyard party for your neighbors. It's just a way to customize your ticket with a personal photo. The person checking the ticket isn't going to care if you match this photo, they'll just glance at the screen to see if it has the event name and looks somewhat official.
How does the organizer/door attendant mark the patron as attended? Is this done on the user's personal cell phone, or is there another device at the door?
Reporting in the app tells them how many have activated their Selfie Ticket. You can only activate it in the window 24 hours before the event, so it's a pretty good indication they came.
I clicked the link because I thought it was an app that would give someone a ticket every time they took a selfie. Like a parking ticket. Selfie ticket.
It's probably just me, but it took me so long after visiting the site to figure out what they actually DO. Wording like, "BRING PEOPLE TOGETHER TO Share Your Passion" and "IT STARTS WITH AN IDEA" is vague and gives me no idea of what the product or service was.
I saw something about selfie tickets but had no idea what that meant. Do you take a selfie on your phone and then it's part of an e-ticket? Do they print tickets with your face on it? Is there a web backend? What does the mobile app do, specifically? I feel like there's not enough to-the-point descriptive copy.
I navigated back to the homepage and kind of got a better idea of what was going on:
"Create an event page and start selling tickets in minutes."
Okay, makes sense.
"Run event-day like a pro with a full mobile box office"
What's a mobile box office? Is it an app that lets me scan tickets with QR codes? Is there communication between mobile devices to validate tickets using NFC or something?
Please take this as constructive criticism. Good luck with your product! :)
The intro video is equally useless and you have to watch 3/4 of the video before they even mention what its doing. The first 45 seconds of the minute long video is all "we think people are nice, look at all these random smiling people, blablabla".
The front page and the intro video make it sound like it's yet another photo sharing app for taking selfies.
Start with a problem people actually have. I dont think this solves too many problems... How different is this really? Incorporating an image into what you show?
Completely agree. People don't have a problem selling tickets -- that's been solved. People do have a problem growing their community. That's the problem we're solving. Events are a great way to do that and if THATs your goal, scanning a barcode is pretty robotic/off-putting. Selfie Ticket doesn't add an image into what you already show, it replaces the barcode with something a lot more friendly/welcoming.
Ha, my first thought was a service that let's you give warning tickets to people who post 'selfies' on Facebook. Sign up today to join the "Selfie Police".
You bring up a valid point. Presenting a picture as the only means for authentication removes the benefit of digitized confirmation. Pics on the app store link appear to show a clock of some sort over the picture, but even that could be easily recreated.
You could add a visual icon as a sort of two-factor authentication. Set the icon to change every few minutes and do a push notification with the current icon to the people at the door.
Yeah. Just dreaming, but it would be cool if the event organizer could use their phone's camera aimed at the guest to face recognize them and match them to the db of guest snapped pics. Would be too difficult to get required accuracy right now, but maybe in future.
I don't know exactly how it works, but the page shows animations over the ticket information, these could be customizable or rotated during the event by the event organizer making them very difficult to fake.
This feels gimmicky. How does this help solve real issues with admission control? The idea of admitting based on a face vs. a barcode for a reserved show won't work. Assuming this is for GA only? Why not just allow users to import photos from instagram, FB or similar? Are you going to make these photos available in bulk fashion to event organizers? I can see how this might be interesting for attendees to stalk who else was there but what is the value prop for event organizers? Would the event organizer get other info from the user such as email address? Why is this going to make me choose TicketLeap vs. TicketFly vs. TicketMob vs. Brown Paper vs. Eventbrite vs. anyone else in this insanely crowded industry? And for what its worth, the video is unnecessarily emotional. If I were you I would just cut to the chase on how this adds value to the ticketing ecosystem.
Look, you created Immunity Project. That's pretty cool and coming from that perspective, I can see why you think Selfie Ticket doesn't need emotion its positioning. However, we think we're onto something with this and it's not meant to be a gimmick.
If you're simply trying to sell tickets online (i.e. process a credit card and hand out a barcode) there are plenty of solutions for that, as you suggest. Ticketing platforms are built around the transaction and they do a good job of it (we were in this group too). However, there is a much larger population of people out there (whether they are creating events yet or not) that are trying to build and grow a community around something they're doing. The best way to build connections with someone? In person.
That's the type of event we're building for. One that's used to grow a community. And for that purpose, scanning barcodes sucks. It's un-human at the worst time, when you're trying to build human connections.
Hope that gives some background for our thought process behind telling the story the way we have.
Apologies if my post felt unnecessarily snarky. Yes I am cofounder @ Immunity Project, but I previously helped create Redbox Tickets so I have that hat on for this thread. My opinion on the video aside, when you have a line of people in front of you trying to get into an event, how does this help build community? You have such little time with each person because your #1 focus is getting them in the building. Even if its a small event you want people spending more time in the event not chatting with the ticket taker. What is the roadmap like for this feature? Perhaps that will help me better understand the value prop.
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[ 2.3 ms ] story [ 92.8 ms ] threadDefinitely a fun concept.
How this much different than the clubs that attempt to scan driver's licenses?
At least there is a fall back to a pure barcode.
Maybe your point was that you won't use this particular product? Are you the person who also posts negative reviews on Yelp for restaurants you've never been to because you don't like that style of food?
I cannot take a decent photo in most cases, but I had the opportunity to have a photo session with someone who normally works with models and celebrities and it made a huge difference. What I took away from the experience was that wearing makeup, standing in painful positions, and having someone yelling "hot!" "Ooh" "saucy!" and "yeah, like that, again!" makes for better photos, not just a fun Saturday night.
Then the show the photo they just took to the bouncer to get in?
I think the reaction from people at these events will be 'this app is dumb' after seeing someone take a photo then show it to the bouncer when the look exactly the same in real life!
I mean, wouldn't you feel silly if you had bought and paid for a ticket to an event then had to take a photo of yourself standing in line in order to get in?
[Edit: my constructive criticism here is what are you going to do about the users who will take the photo at the last second?]
Obviously you don't want your face associated with a political events or ideology events. But also and more surprisingly to tech events, specially crypto, physics and nuclear stuff. Some people get denied US tourist visa based only on that.
You are adding biometric data to this so you can't say it's not me or type fake information. It's a similar issue with the Iphone Fingerprint ID. If you are making illegal calls, you can't say it's not me because 20 secondes before the call you unlock your cell with your own finger.
Unless an organizer makes this mandatory for all attendees, it's more than likely that only a minority of attendees will actually take a selfie of themselves for their ticket. And if say, 20% of attendees took a selfie and 80% did not, how does this solve the "scanning problem" for organizers?
But a key part of this is many of our events don't scan the tickets (doesn't feel right for them), so this allows them to do something better than collecting paper tickets or finding a name on a list, and it's fun for the attendees who chose to use it.
This is as secure as a printed piece of paper that simply says, You're welcome to John's BBQ. Confirmation number A2M1.
Anyone could print off that paper, or make up a random confirmation number, and they can do the same with the selfie ticket. Unless it's scanned, there's no security. It's fine for your $5 bake sale event, or backyard party for your neighbors. It's just a way to customize your ticket with a personal photo. The person checking the ticket isn't going to care if you match this photo, they'll just glance at the screen to see if it has the event name and looks somewhat official.
I saw something about selfie tickets but had no idea what that meant. Do you take a selfie on your phone and then it's part of an e-ticket? Do they print tickets with your face on it? Is there a web backend? What does the mobile app do, specifically? I feel like there's not enough to-the-point descriptive copy.
I navigated back to the homepage and kind of got a better idea of what was going on:
"Create an event page and start selling tickets in minutes."
Okay, makes sense.
"Run event-day like a pro with a full mobile box office"
What's a mobile box office? Is it an app that lets me scan tickets with QR codes? Is there communication between mobile devices to validate tickets using NFC or something?
Please take this as constructive criticism. Good luck with your product! :)
The front page and the intro video make it sound like it's yet another photo sharing app for taking selfies.
If you're simply trying to sell tickets online (i.e. process a credit card and hand out a barcode) there are plenty of solutions for that, as you suggest. Ticketing platforms are built around the transaction and they do a good job of it (we were in this group too). However, there is a much larger population of people out there (whether they are creating events yet or not) that are trying to build and grow a community around something they're doing. The best way to build connections with someone? In person.
That's the type of event we're building for. One that's used to grow a community. And for that purpose, scanning barcodes sucks. It's un-human at the worst time, when you're trying to build human connections.
Hope that gives some background for our thought process behind telling the story the way we have.