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May 1st, nobody's here to fix it.
They should relocate it to The Netherlands, we don't celebrate Labour Day. Instead we celebrate the King's birthday. In the weekend.
"West Europe" is located in the Amsterdam area. "North Europe" is in Dublin.
The datacenter is in Dublin, no Holiday here till Monday, and then there is more than likely staff on site even though its a holiday...
Started at 09:39 UTC, it's 12:54 now and they're still reporting problems. Luckily for us our services in Western Europe seem unaffected.
They really need to fix the non-sensical "North" and "West" Europe naming.

Amsterdam is western Europe, yes, but so is the UK and Dublin where their "North" Europe region is. A better name would be Central Europe, perhaps?

I'm not even sure what North Europe is? I guess it could be either Sweden, Scotland or maybe Iceland?

/minirant; feel free to downvote ;)

North Europe would surely by Norway,Sweden,Finland or even Denmark.

Central Europe would be Poland..

Northern Europe is the British Isles, Iceland, Scandinavia, Finland, and the Baltic countries, according to the UN's statistical definition of European regions. Here's a map: https://commons.wikimedia.org/wiki/File:Europe_subregion_map...

Western Europe in that scheme is France, Germany, Benelux, Switzerland, and Austria.

The EU's grouping, on the other hand, while mostly the same, puts the British Isles into Western Europe: http://eurovoc.europa.eu/drupal/?q=request&uri=http://eurovo...

Interesting reply, thanks!
We recently moved to Softlayer due to availability issues with Azure. Has anyone experienced any significant Softlayer issues that impact availability?
Someone forgot to renew the SSL certificate again.