Buffer's Secret to Killer Customer Service (howtobuildarocketship.com)

I've never used Buffer. Not sure if I've ever met someone who uses it. But holy moly their content marketing strategy is top notch. I have seen more articles and interviews out of that company on HN than any other startup I can think of.

Hats off to the Buffer folks for just killing it, I mean they even have their customer service person doing podcasts its amazing