Having used the app prior to the change and after the change, I don't think it's just the switch away from native that is causing the negative reviews. It's that the website is essentially unusable without zooming in/out. I suspect that if they had switched from native to at least a site that had fit a webview nicely, the response may not have been negative at all.
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[ 4.3 ms ] story [ 11.0 ms ] threadhttps://play.google.com/store/apps/details?id=au.com.dominos...
Having used the app prior to the change and after the change, I don't think it's just the switch away from native that is causing the negative reviews. It's that the website is essentially unusable without zooming in/out. I suspect that if they had switched from native to at least a site that had fit a webview nicely, the response may not have been negative at all.