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as somebody already mentioned, Rockefeller who is probably more important for building a modern economy even than Ford (Ford was important for building industrial economy which is going away while Rockefeller's foundation is still the foundation of the modern post-industrial economy), didn't achieve it by being a good, or even by being just minimally honest. Quite opposite actually.

In this case i'd expect that, like in case of AirBNB's "contractors" spamming Craigslist, Uber would officially claim having no idea that their "contractors" have been engaged in such practices (an approach i call "responsibility laundering").

I can see your point here, but I wouldn't generalize it to every other situation. if the point is that "being transparent and good" may not possibly lead to top I have to disagree. btw, that was an interesting article and data about visualizing patterns. the whole model may be fine-tuned and applied elsewhere as well
Can you make those images bigger? They are barely readable and difficult to follow the article which it draws conclusions from.
Every time this data gets pulled up, it's interpreted as a sort of deliberate DoS attack.

Is it not possible that these "recruiters" are simply trying to canvas every driver, so they cancel rides that get picked up by drivers they've already met?

When I use Lyft, it says there is a cancellation fee if I cancel after I make a request. So aren't those recruiters racking up thousands in fees to their credit cards?
I believe the fee is only charged for cancellations more than five minutes after the request.
That's possible, but I would still call that a deliberate DoS attack.
How do you let someone cancel over 1500 rides from the same phone number? Pizza delivery places had this figured out decades ago.
For me, the saddest part is that all this fight over an unethical practice by both companies is keeping true innovation from improving the services. I wish Lyft and Uber teams were as creatives for improving their services instead of damaging the other.