HN Explorer

Ask HN: How to build a help section like this?

7 points by jorgecurio ↗ HN
browsing segment.io I found the help section with a neat little search box, and what appears to be frequently asked questions.

I also noticed the same thing on cloudflare.

Wondering if there's some existing code I can use, or a provider specializing in such thing?

example: https://segment.io/help/ example: https://support.cloudflare.com/hc/en-us

6 comments

[ 3.1 ms ] story [ 25.4 ms ] thread
iurisilvio
Take a look at Zendesk. You have other platforms, but I don't remember any other names.
wise_young_man
We offer an knowledge base widget that you can add to any page of your existing website and inherits your design and blends into. You can check it out at http://userdeck.com/guides and if you have any questions or feedback, I'm all ears!
jgill
The specific Cloudfare link that you have is to the ZenDesk helpcenter platform.
hkarthik
Shameless plug, but my company Desk.com (https://desk.com) provides a Knowledge Base as part of our Support platform.