90 comments

[ 3.1 ms ] story [ 169 ms ] thread
Really simple and cool service; does anything like it exist? I'd imagine you'll eventually take a small % of the reward itself (processed through the site). If people ever marked their item "totally lost" you could also hit them with affiliate marketing replacements.

I think it's a fairly narrow use-case. I'd always just write my name/phone # on a large % of my stuff; but I suppose I would rather put a sticker on some things (phone, wallet, electronics, etc.)

Pretty cool - how long have you been live? And how are you coming up with this 80% "return rate?" Do you have a sense of when things are actually marked "actively lost?" as opposed to "if it ever is... this sticker will come in handy" ?

We actually did a test run earlier this year. Our metrics are pulled form our experience during the test run and worthy consumer data sources.
I think this is very clever, I've never seen anything like this. Great work, your site does a nice job of explaining itself quickly.
Ha - this makes me think of the story about Hiram Maxim, the great inventor. http://gutenberg.net.au/ebooks09/0900131.txt Search for "§12". The entire book is great too, definitely worth the read.

"THIS WAS LOST BY A DAMNED FOOL NAMED HIRAM STEVENS MAXIM WHO LIVES AT 325 UNION STREET, BROOKLYN. A SUITABLE REWARD WILL BE PAID FOR ITS RETURN."

It's like Bungie tags but gamifies it with a reward. Love it. That simple incentive will for sure increase the rate of return. Congrats!
Would be great if you had some way like RFID to scan for those tags, so that when you lose your phone in your house, you can quickly locate it :)
Does RFID work over 10 meters? I thought the issue was that the reader needs to power the tag. If the tag is self-powered, that means it runs out of batteries and that you're carrying something that constantly sends signals everywhere you go.
Directional antennas and high-power radios can increase the range a lot. Access-control RFID readers have low-power radios for obvious reasons: any time someone with the right card walked by, the door would unlock itself.
You show picture on website with ID 123456. Right now if I enter this number I'm getting error. You should make it DEMO.
... Why? I don't think at any point did they actually imply that's a real tag ID. You'd get an error if you put in DEMO, as well.
Still not a bad idea when its moving past the MVP
It definitely is an MVP right now. We are thinking about kickstarting, or something, in the future. First we are making the whole service as smooth as possible for all parties. So we really appreciate all your input. Thanks!
> ... Why?

In order to demonstrate how you would use the site if you found something. Were you expecting a different reason?

It's a good idea.

I'm amused that the average reward for tablets is higher than phones, and the average reward for phones is higher than laptops.

  Phone $100-200
  Keys $40-100
  Wallet $40-100
  Tablet $200-500
  Laptop $40-100
Laptop being the lowest makes sense from a business perspective. The cost of returning a laptop is much larger than a phone.
How does that justify a lower reward price even from a business perspective?
Probably because people are paying more for not having to deal with restoring their stuff.

Maybe it's much harder to get a new phone to be like your original, so you'd rather pay more to get it back as is.

On the other hand, maybe, getting a new laptop is more desirable than getting an old one back (if you have backups or don't care about what you had).

any of those numbers is way too high
My headphones came with a service like this. https://www.rewardtag.com/
well this is awkward...
(comment deleted)
There's plenty of lost item services that use tags, and there have been for many years. I remember being able to buy some tags from London Drugs like 10 years ago.
Yeah, there were plenty of coffee shops before Starbucks. Just make your reward tags the best!
Actually I've never seen this before, it sounds pretty smart.
Great idea. I don't usually watch Dragons Den but one of the few episodes I watched had this exact thing and they said they were already partnering with Sony and that their tags were in the box of every Sony laptop (I think).
I'm a bit confused --- other than the pretty pre-printed labels, how is this service better than offering a reward and paying it directly myself?
I've used waramps key tags since I was introduced to them 6 years ago. I'd like to think making it easy to return lost keys is enough to encourage their return, but the reward offer and support for other devices strikes me as a good idea for high value items.
I thought of this as well (happy customer) but the economics are a bit different: My understanding is that Canada Post absorbs the cost of mailing keys to the War Amps as a deal it makes to support this charity. I also guess that War Amps pays the cost of actually returning the keys and yet comes out ahead, based on expected rates of keys being lost and found (though perhaps Canada Post subsidizes this part as well).

This service is going to have to cover that cost as well as the cost of returning the lost item.

A Dutch supermarket does this too with the discount card you can attach to your keys (or put in your wallet).

http://www.ah.nl/sleutelservice

Quite a few supermarkets do it in the US/Canada too. Most people don't know it, though, because it's usually written in fine print on the keychain tags.
Wow, what a fantastic idea. I'm gonna be ordering a few myself.
I had this idea a couple of years ago. I'm so glad someone's making it happen, good luck!

PS - I would pay for a small card and/or keychain.

Doesn't this create a new incentive for people to steal your stuff?
If they were willing to steal they'd probably hold it for as much ransom as they'd like.
This provides a clearly certified contact info and opening bid to streamline the random process.
I think the worry would be that it might make your item more of a target than a random item. In practice, I doubt that would be true, as it would be more lucrative to the thief to sell your item than to return it for whatever reward you're offering. Also, the thief will probably not relish the prospect of meeting face to face with the victim as they might be recognized.
The we got tags box has a typo "We have tags that are disigned for all types "
Typo on the front page: "notice there is a reward if they reurn it".
oh shoot thanks
The period before the time on the twitter post makes it look like the posting was .9 days ago - doesn't seem to be a carry over from the tweet either.
I am amused by "Our system is safe and secure because we use: stripe".
The idea is nice, I bet it is one of those things people (including myself) will say "Hey I thought of that too" but never did anything with it. You did!

Also, something that holds me back from using your service is that I don't like the design for something like my wallet. It looks a bit sporty so I don't want to stick it on my nice leather wallet or slick laptop. What about creating a few different styles?

Or a business-card-thingy that slips into my wallet?
Currently violating stripe's ToS
Probably because you are seeing we have no SSL yet. Stripe suggests using an SSL, ours is on the way but the stripe payment system is Secured via SSL, so we are not violating their TOS I checked.
https://stripe.com/help/ssl

>Do I need to use SSL on my payment pages? >Yes, for a couple of reasons:...

Yup I know. Our SSL is in progress. For "Stripe Checkout" their documentation suggests: "we suggest that you also serve the page containing the payment form with HTTPS as well"

Thanks for letting us know. We are on it Our SSL is on the way thanks!!!

(comment deleted)
Although I don't see a way to test it, I'm guessing that the payment page itself is secure and does use SSL but the sales pages don't. Probably using stripe.com directly instead of hosting the forms locally.

Edit: Okay, I was wrong and right at the same time. The page itself is not secure just http. It does, however, have an iframe with the stripe CC stuff in it. That is served over SSL, so the data is encrypted. The user just can't easily tell.

Thanks everybody. Your response and input is awesome. I will implement as many of your good ideas as possible!
A small typo on the how it works page:

>Nobody can compete with us! We'll give you free tags and therefore free protection of your item's.

Should be "items", not "item's"

Pretty sad we need to pay people to do the decent thing. I would be happy to reunite someone with their lost item.

Why can't we all be like Japan...

Having had a brand new Gary Fisher bike stolen when I was living in Japan: Why can't we all be like Iceland...
Offtopic:

Iceland? Really? They have angry vulcano's!

So you find a set of keys. How do you return them, if they aren't tagged somehow?
In Japan? Just take them to the nearest koban (police box). Should be one within a few hundred meters in a city. Whether loser or finder, the entire population is conditioned to use this process, so it works.
Same concept as belon.gs but your site is more clear and better designed. I have several of their tags from a startup event a few years ago but haven't lost anything yet. http://belon.gs/
The website says:

"People are returning lost items to owners through GoReturnMe everyday."

Is this true?

So? One day and 9 upvotes later, still no answer to that question. Doesn't breed much confidence, tbh. ;).