We started out with no-login, but without the ability to save emails and have some kind of session persistence we ended up with a lot of abandoned conversations.
It is pretty much no-login now, you can just send an email and go, even if you don't have an account. But we store your email and previous conversations.
Great idea, we are actually doing that :). If you don't participate in the realtime chat you get an email summary of the messages you missed.
And yes to this as well, if you cc go@chat.cc on an email thread all future replies get funneled into the conversation.
This is conflating two different communication modes.
Chat is quick-turnaround; you send me a message, I respond to it then and there.
Email is long-turnaround; you send me an email, I check my inbox at some point, draft and think over the response, and then send it. This may take several hours or a few days.
Trying to turn email into an instant-communication mode will just remove the sanity of having more time to respond.
Yep, that's the exact issue we're currently thinking through.
Our current mentality is that this is an "email app". Email conversations exist as they normally do, but with a voluntary chat layer resting on top of the email thread.
If you want realtime, another people want realtime, it's there. If you don't, you get an email summary, and it's just part of your email.
Any email replies populate in the chat window, etc.
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[ 3.1 ms ] story [ 19.3 ms ] threadAnd I think it could leverage email somehow. Maybe save and send the conversation on an email to all the parties involved after some time.
Or it could just work for some people using just email, for others using the chat room, seamlessly.
It is pretty much no-login now, you can just send an email and go, even if you don't have an account. But we store your email and previous conversations.
Great idea, we are actually doing that :). If you don't participate in the realtime chat you get an email summary of the messages you missed.
And yes to this as well, if you cc go@chat.cc on an email thread all future replies get funneled into the conversation.
Chat is quick-turnaround; you send me a message, I respond to it then and there.
Email is long-turnaround; you send me an email, I check my inbox at some point, draft and think over the response, and then send it. This may take several hours or a few days.
Trying to turn email into an instant-communication mode will just remove the sanity of having more time to respond.
Yep, that's the exact issue we're currently thinking through.
Our current mentality is that this is an "email app". Email conversations exist as they normally do, but with a voluntary chat layer resting on top of the email thread.
If you want realtime, another people want realtime, it's there. If you don't, you get an email summary, and it's just part of your email.
Any email replies populate in the chat window, etc.