HN Explorer

Ask HN: Does your website accept both CC and Paypal? What's the ratio?

7 points by AhtiK ↗ HN
If yes then what is the ratio between the two?

Also, are there any tendencies which kind of users tend to choose Paypal over just providing CC to you (incl braintree, stripe etc)?

PS. For background, I'm asking this while evaluating a plan to move payments from Paypal to CC-only solution (stripe,braintree,etc) for one of my products. I do not want to support both providers in parallel for new customers. Paypal looks somewhat outdated and I'm just curios if switching will also improve conversion from free to paid account.

PS2. Yes, I'm aware that Braintree supposedly supports Paypal payments but I'd rather not confuse user to choose between Paypal and CC.

Thanks!

6 comments

[ 6.9 ms ] story [ 51.3 ms ] thread
tracker1
The company I am working for does both. IIRC We are doing 25-30% of our end consumer transactions via Paypal, of course there's no real way of knowing if these same people would have used a credit card without the availability of Paypal, as we're pretty well known in our space.

TBH, I'd rather just have CC payments... Paypal integration was a pain point, and their test space is a bit awkward, confusing, and often didn't even work right.

gotrythis
With my company, it's about 50/50, credit card vs paypal balance. All transactions are processed by paypal either way. My clients are Internet marketers currently, many of which promote things and get paid by paypal. I would love to switch away from paypal as it's a pain in so many ways, and painfully slow. Stripe would be awesome, but not sure how many clients I would lose in the process.
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dangrossman
60-70% PayPal vs 30-40% credit card. That's been consistent since ~2006 when I opened that store that accepts both. I would be more inclined to drop the CC form than to drop PayPal.
logn
> I do not want to support both providers in parallel for new customers.

PayPal offers CC processing without requiring PayPal accounts. Most of those services require a few day approval process and then charge about $30/month. But their APIs suck and you generally want to subscribe to someone who sells services built on their API. However, that might be an ideal route to keep both options.

jordsmi
Can't give exact numbers but paypal is much higher. A bunch of that though is people just doing guest paypal checkout with their credit card. People trust their card going through paypal more than they do a little stripe form on your site.