Shoptiques Is Hiring Senior Manager, Account Management

Senior Manager, Boutique Success Team (New York, NY)

Are you confident, opinionated, and not afraid to share your point of view? Do you want to help build a company from the ground up and make an impact from day one? If so, Shoptiques may be the perfect place for you.

We are dedicated to helping our boutiques get the most out of our products, and we’re looking for strategic-minded, action-oriented, and results-driven Senior Manager to join our team.

About Shoptiques:

Shoptiques is a fast-growing New York based start-up that features over 1,000 of the best local boutiques from Paris to New York. Shoptiques boutiques range from small mom-and-pop shops like Pinkyotto, Dor L’Dor and Ruby and Jenna, all the way up to well-recognized brands such as Anna Sui with a boutique in Soho.

Shoptiques is backed by a virtual dream team of top investors including Andreessen Horowitz, Greylock Partners, SV Angel, William Morris Endeavor Talent Agency and Y Combinator. Shoptiques has been featured in Elle Magazine, Harpers Bazaar, CNBC, New York Times, Refinery29, Bloomberg TV among others.

About YOU • You are confident, opinionated, and not afraid to share your point of view • You have management experience • You like and not afraid being responsible for your own P&L • You are ready to work hard and get your hands dirty at a fast-growing start-up • You are excited about what we are doing as a business • You are a great problem-solver • You love to learn • You are positive – life is too short to complain • You have 8-10 years of professional experience

YOUR RESPONSIBILITIES:

• Manage a team of highly ambitious, bright and successful Boutique Success Managers • Develop processes to optimize team's efficiency • Ensure the team reaches aggressive goals • Work directly with VIP accounts to ensure they are taking advantage of all products and services • Answer participating boutiques’ questions via phone and email • Strategically overcome objections and complains, and help boutiques solve problems • Drive boutique loyalty and ensure that boutiques are satisfied and are realizing measurable value from our products and services

WHY YOU WANT TO WORK AT SHOPTIQUES:

• Incredible leadership and an open door policy. Your opinion matters here • You will learn from the best! • Opportunities for professional growth are limitless • You will be part of the core team to join fast-growing start-up: we are smart (we think at least!), passionate, and fun • You will get to see the business scale • You will help thousands of stores be successful online

To apply, please send your resume and cover letter to jobs@shoptiques.com