Ask HN: Do you hate iTunes?

50 points by rare455 ↗ HN
Hey guys,

Since iTunes is the only option Apple gives us for loading media onto our iPhone, iPad or iPod touch from our Macs, and it limits the audio and video file formats we can upload – I can honestly say that I hate iTunes.

If only Apple made it a bit smoother, and not as big. Right not it's super uncomfortable having a Music store, a music player and iOS device manager all in one app.

Now, I was always wondering if this was just me or do many others hate it as well?

74 comments

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YESSS!!! I hate iTunes, as well as the general idea of hiding the filesystem on mobile device from the user.
Well, I just get annoyed because it keeps saying there isn't enough space to sync when there's plenty, and I have to spend 3 hours wiping and rebuilding the entire contents of the device every time I want to sync.
I always hated how stupid it makes adding a few songs to an existing device. Half the time it wants to re-sync everything and wipe the device while doing it.

Avoid iTunes with extreme prejudice.

Maybe I'm a cynic but that could be the point ?

Make it too cumbersome for your users to put an mp3 from their pc on their iPhone and they might just buy the song again from iTunes ?

No, just ill-informed. You can re-download your purchases (which are DRM free) from the iTunes store on to your device. There is absolutely no need to use iTunes to manage an iOS based device. Not for registration, backing up or adding media.
Yes. I have to do a thing on OS X on every new Mac to stop iTunes loading when I do random things. And 'syncing' is a little 2007.

On my iPad I have to go into 'iTunes Store' to buy books for iBooks. Which is bizarre.

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My favorite part is how it skips at random to arbitrary points of other episodes when playing Podcasts.
Tbh, when I bought my iPad and you didn't need to register it via iTunes I was relieved. For 3 years I didn't connect it to the computer so it never touched iTunes - this is how much I hate iTunes.

+ I am always afraid that if you sync with iTunes (yeah, soooo 2007) that I am going to lose something somewhere, a file, a tune, image or - for sure - a PDF in iBooks.

I've had so many things "lost" that way. Without warning, or a summary or an opportunity to make my decision.

iTunes sucks, big time.

And yet if you don't, you risk losing purchases when Apple loses the distribution rights to something. The little cloud download button gives people a false sense of security, but I've lost a lot of music and TV shows by not keeping backups on my hard drive. Apple really pushes this feature, but when you get stung by a removal, iTunes support will say "what, didn't you read the fine print?"
Didn't know about that. Thanks for telling me.

It still sucks though.

No. I don't hate iTunes.

It could certainly be better but I wouldn't say I hate it. If they improved the loading speed of iTunes and the App Store it would be fine. It's very similar to the Steam Apps in some regards (store and library in one).

I do hate the fact that ONLY iTunes can be used to move stuff onto an iPhone though. That's the part I hate.

If they broke it up into small parts I'd be so happy though...

tl;dr iTunes is a little worse than meh. I hate the fact that it's the only think we can use.

Why aren't there any alternatives ?

I remember fiddling with some tools on Ubuntu to put some music on an iPhone - like, half a decade ago. Is that now blocked somehow ?

There are alternatives. Apple has chosen to make it so that the alternatives require not using an iOS device. But there are alternatives.
Oh, yeah, the Steam and iTunes stores are both abysmal! Slow loading, no tabbed browsing, poorly designed views -- it all gets in the way of spending money.

That said, I do quite like the iTunes album cover view.

I only use iTunes to play mp3s on my machine and manually sync mp3s on my phone. It also does backups of the phone.

With that use case in mind, I'm very satisfied.

However, I stay away from videos, apps, sync or whatever else they shoved into this app. I don't have a compelling reason to use these features because they're either accessible through the iOS devices directly or iCloud (when it works).

Yes.

On Windows at least there are some iTunes alternatives for loading stuff onto iDevices. You'll have to google around for them, but the couple I tried on my niece's iPhone worked fine.

I don't iDevice on my rMBP, and I think I accidentally launched iTunes once before I remembered to install VLC. Other than that, I simply pretend like it doesn't exist.

(being Android all around makes life super easy)

I feel like the odd one out. I am happy with iTunes. I like the way it presents my library and the store. I find it reliable and easy to use.
Yes, I clicked on iTunes store today and could not find the 'App Store' anywhere.
I don't hate the concept or utility of iTunes. I just hate the business model of not being able to port/copy/relocate my downloaded files that I bought to other devices. So my personal preference is to stick to DRM free platforms like Amazon and Google.
I really like it. Easy sync with iOS. Not only music, but also contacts, calendar, all that jazz. Even though I use Firefox for browsing on OS X, I still find it handy to use safari for browsing where I left from iOS. Transcoding from FLAC to ALAC is easy and fast with XLD[1]. There's the nice visualizer from SoundSpectrum called WhiteCap[2] (free version is included). Organization is simple.

[1]http://www.macupdate.com/app/mac/23430/x-lossless-decoder [2]https://www.soundspectrum.com/whitecap/

Nope. Every piece of software has its limitations. I learned to use it, accept its limitations, and moved on with my life. I have better things to do than wrestle with a software application or expend time and energy actively disliking it. It will not change, but is necessary for daily use. I got over it.
I don't hate it, but I don't like it enough to use it. Any apps I download I do from the App Store from my iPhone, and for music I use Spotify almost exclusively.
My Spotify Premium subscription is worth it just for the fact that I haven't had to touch iTunes in months.
Yes, I hate it so much. I have had many discussions about how great other Apple products are and how frustrating iTunes is. It's like they are made by different companies.
They effectively are or seem to be, whether literally via outsourcing work on specific apps, as some commenters here have hinted in the past, or simply as a result of insane internal compartmentalization at Apple. The end result is quite poor in many cases.
No. No linux support. I got an ipad as a gift and to use it is a mess. Spotify can work, but the fact that you need Itunes to pass items to the ipad annoys me as hell.
Maybe if it didn't run like it had two broken legs I wouldn't hate it.
Using itunes makes me sad. I wouldn't say it was a terrible product but it has way too many features all of them at a mediocre level, which amounts to a poor user experience
Yes, I dislike the whole iTunes thing all together. I'd like to be able to just plug it in and move files around like it's a drive. (like my android phone) I also really dislike iTunes a media player on my MacBook. Love my mackbook over all, but iTunes as a media player sucks. Main complaints is that I can't just point it to a folder and have it load into a library without it copying files around, so now I have music in two places wasting space. Maybe there is a way I can change that in the settings, but that shouldn't be the default behavior.
In iTunes' preferences uncheck "Keep my music organized" And it'll stop copying your music into the Music->iTunes folder.
The whole interface is incredible unintuitive. Especially if you come from Windows.
Hate it with a passion since 2001.
The UI is really, really bad. Every time I sync one of my devices I have to search for the widget that gets me to the place where I can search for my content. The software makes arbitrary decisions on what type of content goes where, and honestly this shouldn't matter.

Music is music, a book is a book, an app is an app. Just provide a default structure and have the device figure out what's what -- we've been doing this with file systems for decades.

iTunes doesn't scale. A linear list of all of my music? Those books? Doesn't scale. Ordering a list by title / artist is clumsy after fifty entries, and unworkable past a few hundred.

I'm really surprised that Jobs didn't rip the iTunes team a new one. Or maybe he did, and this is the best they could do.

Agreed. The UI is horrible and getting worse with every release. What used to be a decent interface for digging through Genre -> Artists -> Albums is now hidden behind super kludgey nonsense. To get a fresh install of iTunes into a usable state with a music library of any reasonable size is a huge pain.

The idea that the default interface should basically just be a window with big album art is probably the worst thing they ever did.