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dalke
Alan Cooper wrote a well-known book on the topic, titled "The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity".
DanBC
It's weird to criticise engineers for bad UIs by writing an article and then designing your website to allow only about 25 words on screen at a time.

http://imgur.com/dAM2RT6

combray
I never claimed I was anything other than an engineer.