Ask HN: How to talk smart?
I am always intrigued by people who talk smart. This could be James Bond, lead actor in 'the spy' movie ( forgot his name) or Kevin Spacey in HoC and many more...
My current boss has somewhat similar quality about talking.
All these people speak slowly and clearly, feels like they are doing calculated talk but always make lasting impression. Its not about winning or losing argument rather making the point, make other party
think twice before they utter any word.
What can i do to aquire smart talk skill? Any books , podcasts I can listen to?
This skill is largely possessed by spys, diplomats, political leaders, executives but I cant find enough resouces to attain such skill and master it.
As always, obligatory thanks in advance for all responses!
85 comments
[ 3.4 ms ] story [ 52.0 ms ] threadAs for what to look for. Honestly, there are probably some books, but I don't have any recommendations. Instead I'd say, try speaking less, listen more and only say something when you have a point or a reason to speak. And try to be concise and to the point. That is probably 90% of the entire thing you are seeking.
Content - this is similar to what davismwfi said i.e what you're saying actually has to be smart, and directly address the topic very well. Don't beat around the bush, laser focus and say exactly what is required.
Delivery - This is about confidence. Speak slowly, calmly and clearly, keep an upright, open posture and directly look at the other person. Expect that the other person will listen because you have something valuable to say (and the content should match this caliber). Speaking slowly, taking up space with your body, eye contact - all of these things signal assertiveness/confidence.
You can work on delivery all the time, but don't expect to come off like Bond all the time because you have to know exactly what you're talking about, AND the other person has to believe that (very hard in subjective matters unless you've already established a great reputation) to pull that off. I think the delivery should match your confidence about the content - for example, if you sound super confident when you dont know what youre talking about people will eventually peg you as a bullshitter.
Listen very carefully to others. Maybe you will learn something, maybe they just confirm your initial impression. Often people speak to express their mood, not to convey information. Also, when people talk very passionately about their opinions of other people, they are often speaking indirectly about their feelings towards themselves.
Never interrupt. Never contradict, Never insult. These are low-value tactics in a verbal conflict. By not using them, you make it much harder for other people to use on you. If other people interrupt, contradict, or insult you, ignore it. By 'contradict' I mean don't say 'No, that's wrong...' Just say the correct thing and stop. So if someone says 'wheels are square, everybody knows that,' just say 'wheels are round,' and stop talking.
In general, it's a good idea to say as little as possible until the other person runs out of things to say, especially if they're angry.
Repeat what other people have told you. Ask simple questions, ideally with yes/no or very definite answers. It will be much easier to tell if the other person is lying. Also, ask questions that you already know the answer to, in order to get the other person to follow the direction you want in conversation. this is a technique trial lawyers use a lot.
When you use these techniques in an argument, it's like you step out of the way if someone tries to hit you. The other person swings his fist - you move aside. You can lead the person where you want to go by the way you move. They waste their energy expressing anger or saying foolish things. When you speak, you are very careful to say only things you are sure about.
Avoid trying to jump ahead of the conversation to guess what someone really means or what their secret motivation is or anything like that. Often such guesses are wrong, and in any case it often doesn't matter.
Smart people are never afraid to say 'I don't know' or 'I don't understand, please explain' or 'I'm confused about ______.' If you make a habit to be honest about this instead of pretending to understand something you don't, you'll find it's hard to for other people to lie to you.
If someone asks you if you enjoy looking at elephants in tutus and you reply with “no that’s stupid”. It really hinders the conversation and stops whatever momentum you have. If you don’t think it’s a really strong topic, try to accept what the person says and try to improve it. You can improve it by saying, “what about ninja’s in tutus? It would be a lot funnier to see them run around with pink tutus and trying to be stealth, don’t you think?
http://www.reddit.com/r/seduction/comments/q19tp/improv_clas...
I don't think it's the best example, but the author isn't James Bond so I don't expect it to be.
A drill we did, related to @meric's comment above, was called the "yes and" drill. It goes like this: A says something, and B follows on by going "Yes, $WHAT_A_SAID AND, $WHATEVER_B_HAS_TO_SAY".
Example:
A. Elephants in pink tutus are awsome.
B. Yes, elephants in pink tutus ARE awsome, and what's more, ninjas in pink tutus are also awesome when they are trying to be stealthy.
A. Yes, ninjas in pink tutus are awesome when they're trying to be stealthy, AND it's hilarious when they get caught anyway.
B. Yes, it's hilarious when ninjas in pink tutus get caught, AND it's very embarrassing when they have to explain where they got the pink tutus...
and so on and so on... these exchanges can get REALLY silly (hence the comic effect) but the idea of agreeing and then adding on to what the other person said can be used in many contexts to help keep things flowing.
An extension of that drill was to go "Yes, AND" and then do one of three things:
1. Add something new to the scene (see above)
2. Explain how the "thing" makes you feel.
"Yes, elephants in pink tutus are awesome, and I get really excited when I see them coming down the street"
3. Actually, I forget what the third thing was. But take an improv class or read a book on improv, or Google it. :-)
Isn't the purpose of yes-and to help ego to undercut alter's frame-setting through one-upmanhip? And isn't the purpose of the comic effect to divert the audience's attention away from alter's point, because because for some reason ego don't want that point to be discussed further?
To be sure, all of this can be effective in a jocular, conversational social setting, especially when the audience is not yet primed to detecting yes-anding, but I doubt it imparts the impression of intellectual superiority upon the listeners.
It isn't necessarily so much about "sounding smart" (which, in my mind, is not the real point anyway) but rather about controlling and guiding the conversation in such a way as to accomplish your end (whatever that may be).
If you go and take improv training, you have to be prepared to generalize from it and extract the useful principles, before applying them in other settings. Otherwise, you might wind up telling your boss that the reason the site is down is because a stealthy group of ninjas in pink tutus, riding elephants, stole the Postgres database!
I consider talking and socializing key skills in life, it's a shame schools don't have classes specifically for these things.
In addition to the parent comment, there are many books to supplement the development of one's communication skills. Some that I've read and found useful include The Definitive Book of Body Language and How To Win Friends And Influence People.
> Repeat what other people have told you. Ask simple questions, ideally with yes/no or very definite answers.
and
> Smart people are never afraid to say 'I don't know' or 'I don't understand, please explain' or 'I'm confused about ______.'
My general advice is that people like talking, and 'being able to hold a conversation' often just means 'make the other person feel good by keeping them talking.' If I've been talking for more than a minute I'll try to dump the focus on someone else.
By 'repeat what other people have told you,' I meant to repeat briefly what you have just heard from the person you are conversing with, especially if you're disagreeing over something. this to make sure you've understood what they were telling you, and to show them that you were paying attention. One of the most frustrating things is to explain something and realize the other person hasn't really been listening, so I'll go to great lengths to make sure the other person knows they've been heard and got all their points across before I start trying to make any of my own.
Obviously it depends on context. If you're both talking about some objective factual matter you can throw facts back and forth and if you can't agree you can go to the book/google/whatever. But where subjective matters are concerned people can have honestly different interpretations of the same circumstances.
Do you mean if you're in mid-sentence and someone interrupts you that you should continue talking as if they had not interrupted? I have someone I have to deal with who does this a lot, and I really struggle with it. I have pointed out the interruptions, and need to do so again, but interested to hear your point of view (as I really liked your points above)
I have been struggling to find out better solutions, if they are out there.
I'll let someone interrupt me 2 or 3 times. If it's with a question I can answer in a single sentence I'll do so and move on, if it's complex then I'll reply that 'I'm coming to that,' assuming of course that it's relevant. If they're just venting without saying anything, I'll just reply 'I see.' and move on. If a person persists in interrupting, I'll ask him (it's almost always a guy thing) 'are you finished?' and ask again if necessary. If they really can't help themselves, eventually I'll say 'look, I didn't interrupt you when you were talking. Please show me the same courtesy.' That's generally enough to make the point without raising the temperature. In a tense conversation I'll also make a deliberate effort to slow down my speech. It helps me stay calm and and it also gives my remarks more weight.
Although I talked about many situations involving verbal conflict, I'd like to stress that I don't see it as a matter of winning and losing. Often disagreements arise because people want to express their frustration but can't see a constructive path to resolve differences of opinion or interest. De-escalating the situation is a way to let the air out of the balloon slowly instead of with a bang, and reduce people's stress level. Books on mediation have lots of good techniques on this, and you can find mediation classes in many major cities - going to a professional mediator is often cheaper and more effective than getting into a lawsuit, so courts often encourage it.
I wouldn't claim to be some sort of conversational amster who never turns a hair. I frequently yell at inanimate objects, my phone and so on :-)
I have become better at these sorts of conversations, but still struggle with confrontation. One book I found _excellet_ was Crucial Conversations, really really good.
THIS. When this topic comes up, you can read everything you want about tactics and take to heart the entirety of "How to make friends and influence people", but none of it means anything if you can't keep your cool. All the people you mentioned keep an air of amused mastery about them. Having an irrational confidence in yourself helps with that. It's like they're amused at the idea that any particular situation, person or statement could possibly make their martini taste bad.
Haven't been born with wit and so I make it a point to observe those who have it..
You should be able to improve by simply slowing down and considering what you want to say before you say it.
This doesn't answer the question, but this video gives great perspective on how one can be perceived depending on his body language: https://www.youtube.com/watch?v=rk_SMBIW1mg
It's not always about words, body language is very important in making the impression.
A cool exercise is having a conversation only by listening very attentively to what the other person is saying (never, ever, breaking eye contact, being present all the time) and just making different facial expressions without saying a single word.
There is no trick to become smart talker. Just attain knowledge in the domain you work or want to become "smart talker".
Once you know enough things about the topic you are discussing you thoughts will be clear and concise.
So your question should be: "How do I become an expert in xyz field so that everyone get a good impression when I talk?".
There is no substitute for knowledge. Just look at Brendan Eich, if you listen to some of his interviews he exhibits few of those attributes the OP poster listed. But after listening to Brendan no one would doubt he is a lot smarter than you or me (at least on technical matters).
If you feel yourself beginning to ramble or becoming nervous. Simply pause, it might seem counter intuitive, but know that you are not pausing for a long as you think you are. And pausing is always better than 'umming' or 'aaahing'.
Also broaden your vocabulary, the best way is simply to read more books. So that next time when you as 'how to talk smart' you instead say 'how do I speak more cohesively'
Kind of related to the Dunn-Kruger effect where you hear people talk about something who aren't really that knowledgeable but have a confidence about it, while those further up the curve can sometimes have impostor syndrome and know they need to work on the delivery of the message.
That's why I say, "vocabulary is important" but that it's not about using "big" or "fancy" words. I believe that they key point in using vocabulary well is precision. If you are using words like "stuff" other filler, where there are more precise words that could be used (in the appropriate context) I think you're better off going for the more precise version, IF you can do it without sounding pretentious.
Further, it's not always an effect with a reasonable cause. Have a $5 billion exit, for instance, and I will listen in rapt attention to anything you say that's not asinine. Perhaps not if you write it to the public of HN, but in a private conversation? I'd be impressed, flattered, etc., not necessarily because of what was said or how it was said, but because of who said it. There's a reinforcing effect here where the more leeway the listener gives you, the more rhetorical risks you'll feel like you can take.
Which brings me to my next point: be less accurate. This is a habit (good? bad?) that hackers can pick up because we deal with computers that do care about accuracy and don't care about rhetorical effect.
The harder part here is sacrificing your self-image of someone who doesn't bullshit.
[1]http://www.amazon.com/How-Win-Friends-Influence-People/dp/15...
Write.
Write essays, write long blog posts, write 500+ words a day.
Writing helps you learn to clarify, organize, and structure your thoughts. Writing helps you think better.
(And, conversely, read! Read good writers. Read writers who write for the joy of using language. Then work on making your own writing more playful! And, sleep with a thesaurus under your pillow.)
A very good book, with lots of exercises (that you should practice often if you really want to get better) is The Charisma Myth (http://www.amazon.com/Charisma-Myth-Science-Personal-Magneti...).
Good luck in your learning journey!
That's just wrong though. It can be incredibly useful to think about how you communicate and try to change. Trying to ape someone else's communication might be doomed to failure, but you should reflect on your own communication, on specific cases where you felt interaction went especially well or poorly, and see what you can learn from them. If you think about it often enough, eventually you'll just start using the ideas you come up with in your regular communication naturally.
And actually pay attention.
It's astounding how much people suck at this simple task. Lately I'm beginning to feel like most of my conversations go like this: I'll begin talking with someone about a certain topic (that I clearly thought was important enough to share), and about two sentences into my discourse, the phone in their pocket buzzes. So of course they pull it out and start typing.
I pause.
"Go on, I'm listening," they'll say, waving their hand up at me from their phone. Doubtful, I continue speaking. But then some car outside honks and of course they have to turn around to see what all the commotion was about. Then they notice a cute dog walking by. "Oh! Look at that terrier! My friend has one just like it. I think I might get a dog soon." Then they go back to typing on their phone.
Again, I pause.
Realizing they're not going to prompt me to resume this time, I take the initiative upon myself and continue where I left off. After a few more sentences, I finish making my point and stop talking. And wait.
Then... nothing.
"...sooo?" I inquire.
"Uhh.. so what?" They stare back at me blankly.
"Sooo... what do you think about all that?" (along with an implied "I wouldn't have wasted my breath speaking if I didn't value your input and seek your feedback. Why else would I vocalize in your direction?")
"Um, uhh... I don't know. I guess you're probably right. Oh, by the way, do you want go to [random sports event] this weekend? Me and a few friends are probably going to go, and we can get tickets cheaper if we pay by Tuesday."
I worry that in a few more years I'll just quit speaking altogether.
A calm, steady "hey, I'd really like your focus right now" works wonders.
A lot of this comes down to value. When someone you're talking to pulls their phone out mid-conversation, they are devaluing you over whatever idiotic notification they got. If it's a one-on-one conversation with them, depending on the situation you can start doing something of value to you and put them on hold until you're ready to talk again. However if this happens at a party or something, you can just leave and talk to another set of people. Don't get too hung up on trying to prove a point or have a passionate talk with someone who just isn't there. Move on and have the conversation (or another one!) with someone else.
There are 7 billion people on Earth. If one of them is being an ass with their phone, move on to the next person. If you are already invested in that person, let them know you want their focus.
And also, please don't be that person. If someone is talking to you and your phone buzzes, ignore it. Life goes on. Trust me. If you're expecting a call you need to take, preface any conversation with "Hey I might need to take a call soon." Common sense manners and politeness go a long way.
Why would you worry about that? It can actually be quite liberating. The CEO will email me and ask if I would like to joint the rest of his staff in a pow-wow. I email back: "No". I haven't gotten to the point where I have stopped calling customers or investors back, but in general, this has been working out better for everyone involved.
Somewhat sad that you pulled sports into the equation as a part of the negative persona. Also, kind of ironic that you didn't pay attention to the sports event they invited you to. :)
(End sportsball shaming!)
Perhaps, you too, should speak slowly and clearly. Use adjectives. Add a bit of color and side-story.
Our brains have a speed limit. It's mostly the same for pretty much everybody, but some of us have learned the skill of slowing down the conversation.
If you slow the conversation down, you have more time to think and come up with something witty to say.
So, speak slowly, add adjectives, add color and side-stories, metaphors, I can go on, but you get the picture.
Do not add stupidity like "like", "you know", "uhmmm", etc.
That's your brain freezing up because you're moving too fast and it is trying to compensate by inserting noise to slow down the conversation. Slow down the conversation deliberately and clearly by adding context.
Ironic, is it?