Instead of 'tricks' they should have used 'causes' or 'results in', or some other phrase that does not imply a negative intention in the design. It's just bad design.
I doubt it - Consumerist is very good at manufacturing outrage, even for minor, accidental transgressions. They're also very good at playing the oppressed consumer card.
Exactly the reason I stopped reading the Consumerist. It's frustrating to see things that are usually careless mistakes misconstrued as big EvilCorp's plot to screw {all consumers, all taxpayers, the world}.
As bad as The Consumerist is, they did teach me what the phrase 'executive customer care' meant. Which has saved me on a few occasions. I wish they'd stick to helping people get just compensation rather than these type of posts.
I'm not disputing the design of the package but I'm wondering how this is happening to so many people? When I got the droid the Verizon employee took it out of the box, activated it, configured it, and a few other things. They also handed me the phone. Is it possible to do this by mail?
I know packaging looks nice and presents the device well, but I think it should be first priority to make sure people can open the thing without dropping it. The iPhone literally requires you to let the bottom part of the packaging fall a bit while you hold on to the top part.
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[ 1019 ms ] story [ 831 ms ] threadI fail to see a scenario where Moto aims to 'trick' their customers. What paranoia.
Edit: Do people just not know who Donald Norman is? Here: http://en.wikipedia.org/wiki/Donald_Norman#Partial_bibliogra...
He wrote "The Design of Everyday Thing".
I know packaging looks nice and presents the device well, but I think it should be first priority to make sure people can open the thing without dropping it. The iPhone literally requires you to let the bottom part of the packaging fall a bit while you hold on to the top part.