Ask HN: Maximum length of time to respond to an email?
Suppose a potential investor asks a question about your startup via email, what do you believe is the maximum length of time that should be taken to respond? Assuming the question is of moderate difficulty.
3 comments
[ 0.19 ms ] story [ 118 ms ] threadThe best trick is to parlay it into another medium, or at least send a brief acknowledgement of receipt. Taking a complimentary tack works well: "Your question was so insightful I will have trouble conveying a satisfactory answer unless we chat"
Of course, you want to make sure you give them a realistic timeframe and make sure you commit to it.
Blasdel's tip about parlaying it to another medium is pretty good as well.