Ask HN: How can hosting companies be improved?
There are a bunch of these everywhere but they're all exactly identical. Except for companies like DigitalOcean, but it's still not much different.
What could you suggest that would make a hosting company different and better while still maintaining the basic principle, which is the distribution of servers?
3 comments
[ 3.0 ms ] story [ 30.4 ms ] thread(2) Providing some sort of backup service that's cheap and easy to use. Along with this, provide a way to restore that's easy as well.
(3) Online chat support. Although I think this might be a little harder since this is really an issue of economics.
Bluehost, a "traditional" host I've had to work with plenty in the past, has good chat support.
I believe Dreamhost does as well.
Hosts dealing more with non-php applications (Heroku, DO), I guess, don't have it. But I've never needed to ask them for it, either.