Great video. I'm amazed that so much of the system is still run on old, highly manual technology.
By comparison, the London Underground is all computerized, to the point where you can actually monitor the entire system in real time: http://traintimes.org.uk/map/tube/. The Tube is much older than the NYC subway, too, although admittedly smaller (11 lines compared to NYC's 34, 270 stations vs 468; on the other hand, the annual ridership is about 70% of NYC's).
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