Hi, I work for AgileBits, makers of 1Password. I can't comment on the defensive part, but text can often be harder to parse in conversation so perhaps it was that? I generally find our support team to be pretty…
Thanks for your feedback! Unfortunately, the iOS side is difficult. We've done the best we can there given the limitations and our imagination at this time. It's possible we drum up a better solution in the future but…
To be clear, we haven't dropped anything. We still sell licenses. We still provide local vaults, in fact you can use them via a license (that we still sell) AND you can use them with a subscription. Want to buy a…
We still sell licenses, it's not super easy to find but it's there. Open the app on a new machine, on the welcome screen of options there's a "Create A New Local Vault" option, which takes you down the path of…
Thanks for the feedback. We've been doing a lot of user testing recently, so I'll run this by the team that do those tests. Really appreciate you taking the time to provide feedback here. You didn't have to but did…
I think this is probably the better way to look at it. We seen a lot more "I can't access my data anymore" emails before we had our own service. Those seem to have dropped a lot, at least based on my own experience when…
Sorry for the trouble. We had a greater need for the 1Password.com support in the Windows client. So when we started our rewrite efforts it focused on that. In general, we'd agree that it took longer than we wanted, and…
We can talk all day about bugs and mistakes. They're a fact of life and we are human. It's also important to remember that your Master Password still plays a role and YOU provide that. If you use a weak Master Password,…
Hey thanks! I guess I've never had reason to use Markdown here until now and just discovered that after years of posting here. Kyle
It is NOT emailed to you. It is generated locally as I indicated, and as outlined in our white paper. Where some users get confused, and perhaps rightfully, is that when you sign in you can generate a PDF called an…
Thanks for the feedback. I won't pretend that we're the password manager for everyone. If we're not the right one for you then hopefully one of the dozens of others out there fit the bill. I appreciate you taking the…
Heads up, I work for 1Password We have guides here for migration from other password managers: https://support.1password.com/import/ Let me know if that helps or if you run into any trouble. Kyle 1Password Security Team
Missing All Bookmarks from AgileBits, which is probably fine because it isn't available and probably isn't on anyone's radar anymore :) https://web.archive.org/web/20110511105926/http://agilebits.... But for posterity…
Disclosure: I work for 1Password on the security team. First, lets discuss what the Secret Key actually does. I'm going to simplify this greatly simply because I don't want to end up in the weeds here. But I think it's…
Hi sayusasugi! Can you get in touch with us via our contact form (email method) https://support.1password.com/contact-us/ and we'll see what we can do to help you out with that. We were all students at one point in time…
Note that the browser extension actually does limit your exposure quite a bit. You make trade offs here. For instance, if you aren't using the browser extensions, how are you getting your password to the browser to sign…
Our implementation of 2FA only happens when adding your account to a new device. Subsequent unlocks do not require any sort of 2FA except for certain conditions. Our apps do not currently support U2F/WebAuthn when…
Correct, you can add several devices. You can have TOTP + U2F devices or just U2F devices or just TOTP. It's as simple as clicking the button to add another, and walking through the steps. Just be sure to name them in…
Thanks for providing this. Regarding your first point. I've filed this feedback to our team in charge of the 1Password.com page. I don't have much more than that right now but I generally agree with you. There are…
Our designers worked really hard on this :) I wonder if we might be able to post something technical to our blog about the various iterations of the new look and feel. It was a massive difference along the way. I'm…
Only one standalone vault is allowed for Android, it doesn't have multiple vault support. However if you have an active subscription to 1Password.com it will unlock the Pro features for that single standalone vault. So…
Hi there, Could you give me some details on what we've done to make you feel like a second-class citizen? I'm sorry if we've made you feel that way, it certainly isn't our intent but clearly we've done something that…
We just recently, as of version 6.8 I think it was, updated the Dropbox SDK to work with their newest API version. There are no plans to remove Dropbox support. Especially not after we spent an entirely non-trivial…
The iOS application doesn't require a subscription to use. It works just fine as it always has with standalone vaults via iCloud or Dropbox (and WLAN from a desktop). On iOS, scroll down the list, you'll see an option…
Have you seen the latest beta? It was announced last week: https://blog.agilebits.com/2018/03/20/introducing-1password-... Kyle AgileBits
Hi, I work for AgileBits, makers of 1Password. I can't comment on the defensive part, but text can often be harder to parse in conversation so perhaps it was that? I generally find our support team to be pretty…
Thanks for your feedback! Unfortunately, the iOS side is difficult. We've done the best we can there given the limitations and our imagination at this time. It's possible we drum up a better solution in the future but…
To be clear, we haven't dropped anything. We still sell licenses. We still provide local vaults, in fact you can use them via a license (that we still sell) AND you can use them with a subscription. Want to buy a…
We still sell licenses, it's not super easy to find but it's there. Open the app on a new machine, on the welcome screen of options there's a "Create A New Local Vault" option, which takes you down the path of…
Thanks for the feedback. We've been doing a lot of user testing recently, so I'll run this by the team that do those tests. Really appreciate you taking the time to provide feedback here. You didn't have to but did…
I think this is probably the better way to look at it. We seen a lot more "I can't access my data anymore" emails before we had our own service. Those seem to have dropped a lot, at least based on my own experience when…
Sorry for the trouble. We had a greater need for the 1Password.com support in the Windows client. So when we started our rewrite efforts it focused on that. In general, we'd agree that it took longer than we wanted, and…
We can talk all day about bugs and mistakes. They're a fact of life and we are human. It's also important to remember that your Master Password still plays a role and YOU provide that. If you use a weak Master Password,…
Hey thanks! I guess I've never had reason to use Markdown here until now and just discovered that after years of posting here. Kyle
It is NOT emailed to you. It is generated locally as I indicated, and as outlined in our white paper. Where some users get confused, and perhaps rightfully, is that when you sign in you can generate a PDF called an…
Thanks for the feedback. I won't pretend that we're the password manager for everyone. If we're not the right one for you then hopefully one of the dozens of others out there fit the bill. I appreciate you taking the…
Heads up, I work for 1Password We have guides here for migration from other password managers: https://support.1password.com/import/ Let me know if that helps or if you run into any trouble. Kyle 1Password Security Team
Missing All Bookmarks from AgileBits, which is probably fine because it isn't available and probably isn't on anyone's radar anymore :) https://web.archive.org/web/20110511105926/http://agilebits.... But for posterity…
Disclosure: I work for 1Password on the security team. First, lets discuss what the Secret Key actually does. I'm going to simplify this greatly simply because I don't want to end up in the weeds here. But I think it's…
Hi sayusasugi! Can you get in touch with us via our contact form (email method) https://support.1password.com/contact-us/ and we'll see what we can do to help you out with that. We were all students at one point in time…
Note that the browser extension actually does limit your exposure quite a bit. You make trade offs here. For instance, if you aren't using the browser extensions, how are you getting your password to the browser to sign…
Our implementation of 2FA only happens when adding your account to a new device. Subsequent unlocks do not require any sort of 2FA except for certain conditions. Our apps do not currently support U2F/WebAuthn when…
Correct, you can add several devices. You can have TOTP + U2F devices or just U2F devices or just TOTP. It's as simple as clicking the button to add another, and walking through the steps. Just be sure to name them in…
Thanks for providing this. Regarding your first point. I've filed this feedback to our team in charge of the 1Password.com page. I don't have much more than that right now but I generally agree with you. There are…
Our designers worked really hard on this :) I wonder if we might be able to post something technical to our blog about the various iterations of the new look and feel. It was a massive difference along the way. I'm…
Only one standalone vault is allowed for Android, it doesn't have multiple vault support. However if you have an active subscription to 1Password.com it will unlock the Pro features for that single standalone vault. So…
Hi there, Could you give me some details on what we've done to make you feel like a second-class citizen? I'm sorry if we've made you feel that way, it certainly isn't our intent but clearly we've done something that…
We just recently, as of version 6.8 I think it was, updated the Dropbox SDK to work with their newest API version. There are no plans to remove Dropbox support. Especially not after we spent an entirely non-trivial…
The iOS application doesn't require a subscription to use. It works just fine as it always has with standalone vaults via iCloud or Dropbox (and WLAN from a desktop). On iOS, scroll down the list, you'll see an option…
Have you seen the latest beta? It was announced last week: https://blog.agilebits.com/2018/03/20/introducing-1password-... Kyle AgileBits