Thanks for being a customer and for your input here. I can also assure you that we do not adjust our pricing based on searches. Our pricing is pretty static and is usually given to us from the tld registries themselves.…
Let me assure you, you are right. We would never do this as firstly, it is unethical and secondly we value our customers. Thanks for being one of them.
Administrators as in whom? No one on our team is monitoring searches and registering domains, period. These claims are 100% false. You can easily prove this at any time buy conducting a search yourself and monitoring…
Thank you, these claims are absolutely false, we do not front run domains on our website.
Thanks, these claims are absolutely false. We do not monitor nor register domain names that been searched at Namecheap, period.
Thank you, we absolutely do not front run domains that are searched with us. These claims are absolutely false.
Absolutely not, we don't front run domains, never have and never will.
Thank you, our policy has absolutely not changed and never will. We are in the business of serving our customers, not attempting to take advantage of them in any way.
I'm sorry that your domain was registered by someone else but it had nothing to do with our company, I can assure you of that.
This is false, we do not monitor customer searches nor do we register domains that have been searched on our site. I've said this before and I'll say it again here, if anyone cares to prove that this actually exists and…
This is our standard notification, word for word: Untitled Note Hello XXXXX, We are contacting you from the Namecheap Legal and Abuse department regarding your “XXXXX” Namecheap account. We are in receipt of a copyright…
To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains…
A third part email provider we use for our newsletter was impacted. Our own systems and customer accounts were not breached.
We are looking into this now this now, it is most likely related to this https://cybernews.com/security/mailchimp-mailgun-and-sendgri... as we use sendgrid. We are shutting everything down asap.
This is laughable, many of our people have Russian last names and Russian heritage to some degree. The last thing our Ukrainian support people wanted to do was to have to communicate in any way with Russians that lived…
They could have started with their own account of course and then documented it but they didn't even bother with even that before making some baseless statements.
Thanks for your comment and you are correct with your latter point and assumption. It's hard to word things properly when you're limited with the amount of allowed characters on twitter.
I think that's reasonable. I was thinking in terms of cutting out the gaming aspect when I made that statement. I probably should have been more specific. The premise of the entire conversation was based on someone…
FYI we have updated our policy to make way for those people and organizations that are based in Russia and are fighting against the regime. Same applies to anyone that is not a resident of Russia and has no ties to the…
We aren't removing services, we are asking people to find another provider. There are thousands out there. We aren't a monopoly here.
We will give you more time to move, please reach out to our support and they will take care if it.
We have over 1000 people on the ground there, mostly in Kharkiv. We have been working 24/7 to try to get them to safety. While I haven't experienced anywhere near the suffering they have. I haven't slept almost anything…
BS no shoes, no shirt, no service. Ever heard about that? If we were a monopoly, fine, there are plenty of other services out there. Over 1000 registrars including several in Russia.
We'll extend it for three weeks and if someone needs more time, I'll ask our support to make exceptions.
Thanks for being a customer and for your input here. I can also assure you that we do not adjust our pricing based on searches. Our pricing is pretty static and is usually given to us from the tld registries themselves.…
Let me assure you, you are right. We would never do this as firstly, it is unethical and secondly we value our customers. Thanks for being one of them.
Administrators as in whom? No one on our team is monitoring searches and registering domains, period. These claims are 100% false. You can easily prove this at any time buy conducting a search yourself and monitoring…
Thank you, these claims are absolutely false, we do not front run domains on our website.
Thank you, these claims are absolutely false, we do not front run domains on our website.
Thanks, these claims are absolutely false. We do not monitor nor register domain names that been searched at Namecheap, period.
Thank you, we absolutely do not front run domains that are searched with us. These claims are absolutely false.
Absolutely not, we don't front run domains, never have and never will.
Thank you, our policy has absolutely not changed and never will. We are in the business of serving our customers, not attempting to take advantage of them in any way.
I'm sorry that your domain was registered by someone else but it had nothing to do with our company, I can assure you of that.
This is false, we do not monitor customer searches nor do we register domains that have been searched on our site. I've said this before and I'll say it again here, if anyone cares to prove that this actually exists and…
This is our standard notification, word for word: Untitled Note Hello XXXXX, We are contacting you from the Namecheap Legal and Abuse department regarding your “XXXXX” Namecheap account. We are in receipt of a copyright…
To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains…
A third part email provider we use for our newsletter was impacted. Our own systems and customer accounts were not breached.
We are looking into this now this now, it is most likely related to this https://cybernews.com/security/mailchimp-mailgun-and-sendgri... as we use sendgrid. We are shutting everything down asap.
This is laughable, many of our people have Russian last names and Russian heritage to some degree. The last thing our Ukrainian support people wanted to do was to have to communicate in any way with Russians that lived…
They could have started with their own account of course and then documented it but they didn't even bother with even that before making some baseless statements.
Thanks for your comment and you are correct with your latter point and assumption. It's hard to word things properly when you're limited with the amount of allowed characters on twitter.
I think that's reasonable. I was thinking in terms of cutting out the gaming aspect when I made that statement. I probably should have been more specific. The premise of the entire conversation was based on someone…
FYI we have updated our policy to make way for those people and organizations that are based in Russia and are fighting against the regime. Same applies to anyone that is not a resident of Russia and has no ties to the…
We aren't removing services, we are asking people to find another provider. There are thousands out there. We aren't a monopoly here.
We will give you more time to move, please reach out to our support and they will take care if it.
We have over 1000 people on the ground there, mostly in Kharkiv. We have been working 24/7 to try to get them to safety. While I haven't experienced anywhere near the suffering they have. I haven't slept almost anything…
BS no shoes, no shirt, no service. Ever heard about that? If we were a monopoly, fine, there are plenty of other services out there. Over 1000 registrars including several in Russia.
We'll extend it for three weeks and if someone needs more time, I'll ask our support to make exceptions.