"..teams not design..efficiency.." Enough truth in that. Need hours back and forth w/the end user, moderately sophisticated UX designers (eg. empathy, anybody?) user education (not mandates) and training, an actually…
"..teams not design..efficiency.." Enough truth in that. Need hours back and forth w/the end user, moderately sophisticated UX designers (eg. empathy, anybody?) user education (not mandates) and training, an actually…