Stormbringer

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November 25, 2010 (15y ago)
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True story: today I went down to the local $non_profit and helped out one of the guys get his new Apple laptop hooked up to the network and the network printer. The network worked immediately after entering the WEP password. The printer didn't work first time, so I deleted it and tried with new settings. It worked the second time. I also tried to persuade him of the virtues of buying a 1-2TB drive and using Time Machine.

It was so easy it was embarrassing.

I contrast that with some work I did with a startup last year. I bought one of their own Windows laptops into their HQ, and trying to get onto their own wireless network was a nightmare, even though I had a room full of techies to help. I strongly suspect that in the end the tech support guy just turned off the wireless router and left it off because it was too much trouble.

I'll do Apple support for love (ie free support for friends and family) , but you couldn't pay me enough to do Windows support. I fully appreciate the guys that do take on that...