I will never buy anything branded with Dell, be it a laptop, monitor or even a mouse.
I am the OP of the Facebook post. I just wanted to clarify some points: 1. The dept that I have dealt with is called the Advanced Resolution Group (ARG). No one from basic customer care or tech support or…
This was the only option left. I could think of nothing else. Reasoning with and threatening customer care (or customer harassment?) failed.
I know that I that I did not handle this properly. But I desperately needed this laptop working since I had two computational projects that were up for review. What Dell does not understand is that for each trip my…
This is the thread: This is in reference to the Better Business Bureau correspondence that reached our corporate office. We appreciate you taking the time to bring this issue to our attention. Thank you for taking time…
I will never buy anything branded with Dell, be it a laptop, monitor or even a mouse.
I am the OP of the Facebook post. I just wanted to clarify some points: 1. The dept that I have dealt with is called the Advanced Resolution Group (ARG). No one from basic customer care or tech support or…
This was the only option left. I could think of nothing else. Reasoning with and threatening customer care (or customer harassment?) failed.
I know that I that I did not handle this properly. But I desperately needed this laptop working since I had two computational projects that were up for review. What Dell does not understand is that for each trip my…
This is the thread: This is in reference to the Better Business Bureau correspondence that reached our corporate office. We appreciate you taking the time to bring this issue to our attention. Thank you for taking time…