Logs are typically fairly unstructured and complex to parse. For whitebox monitoring (i.e. where you have access to the code and the code can report state) you are far better off exporting state in a very well defined…
We use a variety of escalation techniques. As mentioned down thread, pagers are actually very unreliable. Some SREs carry pagers and mobiles. Most SREs carry phones with escalation via SMS, an actual telephone call from…
Logs are typically fairly unstructured and complex to parse. For whitebox monitoring (i.e. where you have access to the code and the code can report state) you are far better off exporting state in a very well defined…
We use a variety of escalation techniques. As mentioned down thread, pagers are actually very unreliable. Some SREs carry pagers and mobiles. Most SREs carry phones with escalation via SMS, an actual telephone call from…