binxbolling
- Karma
- 842
- Created
- August 8, 2010 (15y ago)
- Submissions
- 0
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I'm currently paying a US-based call center about $55/hr to provide 24/7 frontline tech support via phone, e-mail, and live chat. They're horrible at it, and I'm wondering if I can't just do it better. Switching vendors…