blakethorne
- Karma
- 41
- Created
- October 22, 2015 (10y ago)
- Submissions
- 0
- Show HN: A tool to generate incident messages (atlassian.com)
- Why We Use Coding Challenges to Hire Developers (blog.statuspage.io)
- Hiring Juniors (ryanbigg.com)
- Great support teams are built on habits, not rules (blog.statuspage.io)
- Why Clear Language Is the Secret to a Great Homepage (blog.statuspage.io)
- On Writing Well When You’re in a Damn Hurry (blog.statuspage.io)
- Our Startup Toolkit: All the Tools and Apps We Use to Serve 2,000+ Customers (blog.statuspage.io)
- Support Weekly: A new curated newsletter on customer support (support-weekly.statuspage.io)
- We Filed 100 Support Tickets to Learn How to Send Better Customer Service Emails (blog.statuspage.io)
- Microsoft to Donate $1B in Cloud Services to Nonprofits and Researchers (bits.blogs.nytimes.com)
- Why, No Exceptions, Everyone at Our Company Talks to Customers (blog.statuspage.io)
- Live Chat with Cindy Alvarez, Author: “Lean Customer Development,” UX at Yammer (attendee.gotowebinar.com)
- How a Coding Project Got Us $117K in New Revenue (blog.statuspage.io)
- Customer Support That Doesn’t Scale: The Magic of the Handwritten Thank You Note (blog.statuspage.io)
- 40 Tips for Dramatically Better Emails (getvero.com)
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We've started hosting a series of live discussions about building a startup. A few times a month we're bringing in new guests and a new topic. On Dec. 9 we're discussing new employee onboarding with friends from Asana.…
- Why Nobody Cares About Your Company's Story (blog.statuspage.io)
- Why most public apologies suck (blog.statuspage.io)
- How to Communicate Better with IT Colleagues (blog.statuspage.io)
- How to Be Transparent Without Giving Ammunition to Your Competition (blog.statuspage.io)