Thanks for mentioning that -> honestly I keep forgetting to ask because I work on the Cloud side. I will see if I can find some server folks to ask around, but obviously can't promise any movement.
Hi Slackwise, This is interesting -> I don't think Ctrl+S should be exiting editing in any form, can you describe this a little bit further? When you hit this is it: a) moving to Preview (you can see the changes you…
Hi t-writescode, For the most part, each individual top line products' team operates out of a different site, with Confluence operating in Silicon Valley (mostly). I assume this is public information (or derivable) so I…
Both right a) the public facing jira.atlassian.com is Server/DC instance - but this instance is only used for customer/outside world facing tickets (I think) b) internally for our own development we use a few (several?)…
I appreciate the well wishes, honestly it means a lot - good guess too, I am in the US (maybe you knew, but most of Confluence Cloud is based out of the West Coast offices). I don't know what the overlap is between…
I don't think I know what that might exactly mean - I know we have synthetic traffic generation tools (and thus, measurements generated from the synthetic traffic), but I think those exhibit the same variance as…
Best I can say here (as a Confluence PM not a Jira one, and in a public forum) is that customers are not the only ones that experience this pain, and the appropriate folks are notified on a regular basis. I think the…
Thank you for coming back and clarifying. Do you happen to have links to any public testing results of other tools, or guidance to this specificity - would love to use them to build a case internally Most of what we've…
"High variance as a consequence of poor software" is an interesting point and not one I'd considered -> I will take this to engineering and see if we can do anything about that (some components maybe, but we see high…
Thank you so much for the details! This is very helpful. I will pass this along to my Jira Perf colleagues (there's multiple of them, since they know Perf is such a big issue). Just to clarify on Search though, which…
Hi lostdog, Thanks for the understanding! Indeed I haven't been at Atlassian that long, but that's not a good excuse: it's my problem to own. I appreciate the reinforcement of "fix everything", and I assure you we're…
As recommended by another poster to take advantage of the technical community here, I have one question and one comment if you can provide more insights: question a) My understanding is that performance numbers…
Hi acdha, We have metrics, but of course as with many such things you always want more insights than the amount of data you're collecting (so we're always trying to grow this as appropriate). This data is what led to…
We have certainly heard from some customers that agree that 'everything' is slow, but we've also heard from other customers saying they have no problems. We would love to fix "everything", and we have some longer term…
Is this also on Cloud products? Right now on holiday (through Tuesday), but would like learn more. I see your contact info in your profile, if you give consent I'd like send you an email on Wednesday with some followup…
Sorry to hear it's been a frustrating experience. I'm a PM for Confluence Cloud and we're always trying to make it better. Would you be willing to share more specifics, such as: - Pages with content X are the slowest -…
This is certainly a strange thing to have in there, as we've had public discussions about performance before and I assume no one's accused those customers of violating the ToS. I'll see if I can find someone inside…
Hi pintxo, Thanks for the consideration - we are working on big fixes as well, but can't share information about those until we are closer to shipping. In the mean time we're open to suggestions and feedback of all…
Hi ratherbefuddled, Thank you for the insight. We are definitely working on generalized efforts to make 'most/all/everything' faster (including speeding up the app overhead), but those types of projects unsurprisingly…
Hi vasco, We have a lot of metrics, and we recognize that Confluence is not as fast or as good an experience as it should be. However nothing beats user feedback - hearing specific feedback from users may provide us…
Thanks for mentioning that -> honestly I keep forgetting to ask because I work on the Cloud side. I will see if I can find some server folks to ask around, but obviously can't promise any movement.
Hi Slackwise, This is interesting -> I don't think Ctrl+S should be exiting editing in any form, can you describe this a little bit further? When you hit this is it: a) moving to Preview (you can see the changes you…
Hi t-writescode, For the most part, each individual top line products' team operates out of a different site, with Confluence operating in Silicon Valley (mostly). I assume this is public information (or derivable) so I…
Both right a) the public facing jira.atlassian.com is Server/DC instance - but this instance is only used for customer/outside world facing tickets (I think) b) internally for our own development we use a few (several?)…
I appreciate the well wishes, honestly it means a lot - good guess too, I am in the US (maybe you knew, but most of Confluence Cloud is based out of the West Coast offices). I don't know what the overlap is between…
I don't think I know what that might exactly mean - I know we have synthetic traffic generation tools (and thus, measurements generated from the synthetic traffic), but I think those exhibit the same variance as…
Best I can say here (as a Confluence PM not a Jira one, and in a public forum) is that customers are not the only ones that experience this pain, and the appropriate folks are notified on a regular basis. I think the…
Thank you for coming back and clarifying. Do you happen to have links to any public testing results of other tools, or guidance to this specificity - would love to use them to build a case internally Most of what we've…
"High variance as a consequence of poor software" is an interesting point and not one I'd considered -> I will take this to engineering and see if we can do anything about that (some components maybe, but we see high…
Thank you so much for the details! This is very helpful. I will pass this along to my Jira Perf colleagues (there's multiple of them, since they know Perf is such a big issue). Just to clarify on Search though, which…
Hi lostdog, Thanks for the understanding! Indeed I haven't been at Atlassian that long, but that's not a good excuse: it's my problem to own. I appreciate the reinforcement of "fix everything", and I assure you we're…
As recommended by another poster to take advantage of the technical community here, I have one question and one comment if you can provide more insights: question a) My understanding is that performance numbers…
Hi acdha, We have metrics, but of course as with many such things you always want more insights than the amount of data you're collecting (so we're always trying to grow this as appropriate). This data is what led to…
We have certainly heard from some customers that agree that 'everything' is slow, but we've also heard from other customers saying they have no problems. We would love to fix "everything", and we have some longer term…
Is this also on Cloud products? Right now on holiday (through Tuesday), but would like learn more. I see your contact info in your profile, if you give consent I'd like send you an email on Wednesday with some followup…
Sorry to hear it's been a frustrating experience. I'm a PM for Confluence Cloud and we're always trying to make it better. Would you be willing to share more specifics, such as: - Pages with content X are the slowest -…
This is certainly a strange thing to have in there, as we've had public discussions about performance before and I assume no one's accused those customers of violating the ToS. I'll see if I can find someone inside…
Hi pintxo, Thanks for the consideration - we are working on big fixes as well, but can't share information about those until we are closer to shipping. In the mean time we're open to suggestions and feedback of all…
Hi ratherbefuddled, Thank you for the insight. We are definitely working on generalized efforts to make 'most/all/everything' faster (including speeding up the app overhead), but those types of projects unsurprisingly…
Hi vasco, We have a lot of metrics, and we recognize that Confluence is not as fast or as good an experience as it should be. However nothing beats user feedback - hearing specific feedback from users may provide us…
Sorry to hear it's been a frustrating experience. I'm a PM for Confluence Cloud and we're always trying to make it better. Would you be willing to share more specifics, such as: - Pages with content X are the slowest -…