What about cancellation rates? That's another option many may prefer to take when they notice this. Are customers notified when their payment details are changed unexpectedly by your service?
I agree with unmole that it seems AI generated. The original comment (which was later edited to the one we see now) had even more clearly an LLM style to it: That’s a fair concern — we definitely thought about the…
If customers aren't renewing then they probably don't need the service and forgot they're being charged. It feels unethical to rifle through their online wallet and look for another card to charge.
What about cancellation rates? That's another option many may prefer to take when they notice this. Are customers notified when their payment details are changed unexpectedly by your service?
I agree with unmole that it seems AI generated. The original comment (which was later edited to the one we see now) had even more clearly an LLM style to it: That’s a fair concern — we definitely thought about the…
If customers aren't renewing then they probably don't need the service and forgot they're being charged. It feels unethical to rifle through their online wallet and look for another card to charge.